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Desktop Support Project $22/hr
Insight Global • Boulder, CO 80301 • Posted 2 days ago via LinkedIn
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In-person • Full-time • $22.00/hr • Temporary • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Insight Global is seeking 18 Desktop Support Technicians to support polling stations during the elections in Boulder and surrounding areas. The role involves setting up, maintaining, and troubleshooting polling station equipment, including Windows laptops, soft-phones, and peripheral devices. Technicians will also respond to technical issues both in-person and virtually from state election teams and community members. A 4-week contract is offered with a commitment of 20-40 hours per week, starting on October 8th and ending on November 5th.
Responsibilities
- Set up polling station equipment
- Maintain and troubleshoot polling station equipment during the elections
- Tear down equipment post-election
- Respond to in-person and virtual technical issues from state election teams and community members
- Experience with Windows and O365 troubleshooting
- User account management
- Password resets
- Physical desktop and printer troubleshooting
Qualifications
Required
- Experience with Windows and O365 troubleshooting
- User account management
- Password resets
- Physical desktop and printer troubleshooting
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
Desktop Support
Contract Duration: October 8th – November 5th
Pay: $22/hr (standard pay)
Openings: 18
Insight Global is looking to hire 18 technical support individuals to support polling stations in the Boulder and surrounding areas during the elections. This person will be responsible for setting up polling station equipment, maintaining and troubleshooting the equipment during the elections, and tearing down any equipment post-election. Equipment includes Windows laptops, soft-phones, and peripheral devices including label printers, network printers, barcode scanners, and routers. This person will respond to both in-person and virtual technical issues from state election teams and members of the community that will be using the polling stations. The technical support specialist should have experience with Windows and O365 troubleshooting, user account management, password resets, as well as physical desktop and printer troubleshooting. We will also provide 4 days of training starting on October 8th to train on Vote Center technology, key support services, and communication protocols.
We are looking to bring on 18 Technical Support Technicians to join this team. This project is slated for a 4-week duration from October 8th - November 5th and is expected for each person to commit between 20-40 hours per week based on the needs of the project. Candidates will need to be available during standard working hours Mon-Fri 8am-6pm MT. Pay is $22/hr W2. Benefits and 401k through Insight Global are offered on day 31 of any contract, so likely will not be eligible for this contract duration. Please apply if you are interested or forward along to anyone in your network that might be.
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