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Service Coordinator
Kelly Professional & Industrial • Green Brook, NJ • Posted 2 days ago via LinkedIn
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In-person • Full-time • $65,000-$75,000/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
Exciting opportunity for a Service Dispatch Coordinator to join a growing commercial HVAC contractor in Green Brook, NJ. This direct hire in-office position offers a salary range of $65,000 to $75,000 and full benefits. The role involves efficiently dispatching and coordinating service requests, communicating with technicians and clients, maintaining accurate records, and ensuring top-notch customer service.
Responsibilities
- Efficiently dispatch and coordinate service requests.
- Communicate with technicians and clients to ensure timely service delivery.
- Provide triage support to client needs.
- Maintain accurate records of service calls and work orders.
- Collaborate with Finance and Payroll teams for technician billing and hours.
- Ensure top-notch customer service via phone and email.
Qualifications
Required
- Prior experience in a service coordination or dispatcher role.
- Basic knowledge of HVAC systems, refrigeration, and air conditioning.
- Excel in a fast-paced environment and enjoy multitasking.
- Excellent oral and written communication skills.
- Stay calm and professional under pressure.
- Proficiency in MS Office, especially Excel and Outlook.
- Strong organizational skills and attention to detail.
- Interpersonal skills to work with a variety of client and employee personalities.
Full Job Description
Service Dispatch Coordinator
Location: Green Brook, NJ
Salary: $65,000 - $75,000
Direct Hire In-Office Position with Full Benefits
Exciting opportunity for a growing commercial HVAC contractor, is looking for a Service Dispatch Coordinator to join their team in Green Brook, NJ. Let us help you take the next step in your career.
Responsibilities:
- Efficiently dispatch and coordinate service requests.
- Communicate with technicians and clients to ensure timely service delivery.
- Provide triage support to client needs.
- Maintain accurate records of service calls and work orders.
- Collaborate with Finance and Payroll teams for technician billing and hours.
- Ensure top-notch customer service via phone and email.
Qualifications:
- Have prior experience in a service coordination or dispatcher role.
- Possess basic knowledge of HVAC systems, refrigeration, and air conditioning.
- Excel in a fast-paced environment and enjoy multitasking.
- Have excellent oral and written communication skills.
- Stay calm and professional under pressure.
- Are proficient in MS Office, especially Excel and Outlook.
- Demonstrate strong organizational skills and attention to detail.
- Have the interpersonal skills to work with a variety of client and employee personalities.
Next Steps:
For immediate consideration and interview send resume to chrc511@kellyservices.com
Interviews are happening NOW apply to be a Service Dispatch Coordinator today!
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