Retail Associate | prAna

prAna Boulder
Pearl St. Mall
Boulder, Colorado

Overview of the Position:

The Retail Associate is an integral part of our retail team. Assists store leadership to deliver exceptional brand and customer experiences, drives store sales, and increases profitability. Follows prAna marketing and promotional directives that will increase sales and grow our existing customer base. Helps maintain high store standards and conditions while fostering a positive, inclusive environment.

Essential Functions and Responsibilities:

• Delivers helpful, knowledgeable, and friendly service in person and by other means such as phone or mobile devices, as per prAna service standards.
• Welcomes prAna customers with a warm and genuine demeanor and strives to give them a friendly experience while they're in the store.
• Assists customers with finding merchandise and goes above and beyond to create an exceptional shopping experience; recommends product that may satisfy their needs and maximize store sales.

• Assists customers with special orders, exchanges, returns and in-store orders from prAna.com
• Proficient use of our prAna POS system for sales transactions.
• Displays a clear understanding of the prAna product line, participates in product education modules/training, and enthusiastically informs our customers about our apparel and accessories.
• Assists with inventory cycle counts, order processing, and stock room organization
• Assists the Management team with weekly housekeeping tasks to maintain a clean and organized store (windows, floors, dusting)

• Follows inventory control and loss prevention procedures.
• Assists with merchandising, floor resets, and visual merchandising directives to elevate the customer experience.
• Ability to follow all safety and security protocols and operate within the guidelines at all times.

Education and Experience Requirements:

• A love for all things outdoors. A passion for climbing/yoga/running is highly desired, as well as a personal passion for environmentally driven initiatives.
• Retail sales or customer service experience in specialty retail, active, or outdoor apparel a plus.
• High School diploma or equivalent required
• Must be at least 18 years old
• Must be available for a changing schedule based on business needs, including evenings and weekends.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Occasionally requires ability to remain stationary
• Constantly requires ability to move about the store, communicate with others (customers / co-workers) to exchange information

• Frequently adjust / move items weighing up to 40lbs
• Detailed physical requirements document on file

Pay Range: $17 - $24.48

Expected Pay Range for Hire: $17 - 18
*Pay decisions are determined by multiple factors, including what the market is paying a candidate's capabilities and skills, years of experience, and internal equity.

Employee Conduct:

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

This job description is not intended to be a comprehensive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company. Duties and responsibilities may change without notice.

At prAna, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth. lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity. military and veteran status, and any other characteristic protected by applicable law. prAna believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment is decided on the basis of qualifications, merit, and business needs.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Pay Range: $17.00 - $24.48

Expected Pay Range for Hire: $17.00 - $18.00

*Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.

At Columbia Sportswear Company, we're proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers EAP + which is free and confidential 24/7/365 counseling services. There are commuter benefits such as transit and parking reimbursement programs. We have wellness benefits and employee discounts available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.