OMS Administrative Assistant

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Initiate and coordinate patient care to accommodate patient needs, provider availability, and resource limitations.
• Identify, clarify, authorize, submit insurance claims for medical and dental treatment services.
• Create, maintain, update, and retrieve complete patient records.
• Responsible for cashiering and other operational duties as assigned.
• Enforce clinic policies by following established policies and procedures.
• Manage patients, including advocacy and resolution of complaints.
• Translate for residents, faculty, and staff as needed.

Qualifications

Required

• Demonstrated knowledge of Oral Surgery terminology, procedures, and surgeries.
• Skill to establish and maintain cooperative working relationships with staff, residents, faculty, and patients.
• Skill in using all Microsoft Office products.
• Ability to handle multiple demands and frequent interruptions while maintaining a professional demeanor.
• Skill in using electronic and legacy scheduling and patient record management systems and processes.
• Skill in speaking clearly, distinctly, and courteously using appropriate English vocabulary and grammar.
• Working knowledge of medical and dental insurance companies' billing policies and procedures.
• Working knowledge of medical and dental procedural CPT and CDT coding process.
• Demonstrated organizational skill to enforce clinic policies.
• Demonstrated skill in patient management, including patient advocacy and resolution of patient complaints.

Preferred

• Spanish verbal skills to communicate with patients and translate for residents, faculty, and staff.
• Demonstrated understanding of revenue cycle and charge capture.