Manager, Sales Training

At Collegium Pharmaceutical, we are building a leading, diversified specialty pharmaceutical company committed to improving the lives of people living with serious medical conditions. We have a portfolio of meaningfully differentiated medications to treat serious medical conditions, including severe and persistent pain and ADHD.

POSITION OVERVIEW

The Manager, Sales Training will work closely with other members of the Training team and cross-functionally with various commercial team members to develop and implement learning initiatives that meet the strategic needs and goals of the commercial organization. This role will be accountable for developing, managing, and delivering all training initiatives assigned. They will be directly involved in the administration and coordination of training activities, as well as coaching and providing support to new field sales specialists.

RESPONSIBILITIES

• Lead, develop, and implement effective training solutions as appropriate to ensure all field associates are properly trained and certified on promoted products and initiatives as deployed
• Create and implement employee development programs to support corporate business objectives
• Partner with the commercial team and all key business functions (Sales, Marketing, HR, Market Access, Legal, Regulatory, Compliance etc.) to ensure cross-functional input is integrated and aligned in the strategy, tactics, and investments of the plan
• Partner with Sales leadership and Marketing to develop and pull-through training strategy in the field using a variety of tactics (Train the Trainers, Peer-based Teaching, implementation guides) and technologies to ensure consistent delivery of the core curriculum
• Manage relationships with internal resources and provide training for in-house employees as directed
• Own the development and maintenance of key performance indicators, tracking/reporting progress on the implementation of the training strategy and curriculum
• Conduct on-going needs analysis through the collection of feedback, and through working in the field to assist in identifying trends and initiatives that require learning support
• Partner with sales leadership in facilitation of Product Training and/or Certification and ensure field associates maintain annual product certification on the Collegium Portfolio
• Act as a "change agent" to help drive field associates' transformation and ensure training content, processes, and methods address evolving business and development needs
• Uphold and consistently demonstrate Collegium's Core Values
• Be accountable for delivery of team goals
• Communicate clearly with explanations and clarifying questions
• Implement continuous improvements and solve routine problems
• Develop skills within a narrow technical domain, some independence
• Coach others and in some cases may have direct reports

REQUIRED LEADERSHIP BEHAVIORS

Leadership Behaviors are a core set of behaviors that vary based on Level in the organization. We have categorized these under Head, Heart, and Guts.

• Head
  • Know our Business
  • Think Critically
  • Decide
  • Execute
• Heart
  • Collaborate
  • Develop
  • Communicate
  • Embrace Authenticity
• Guts
  • Be Disruptive
  • Innovate
  • Evolve
  • Be Tenacious

QUALIFICATIONS

• Bachelor's degree required
• 4-6 years of Pharmaceutical or Life Science experience required
• Successful sales experience and field sales training experience preferred
• Strong interpersonal, collaboration and follow up skills along with the ability to handle a wide variety of tasks under time constraints
• Excellent presentation, facilitation, and communication (written & oral) skills
• Proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word) required

Pay Range

$116,576-$134,072 USD

Collegium is an equal opportunity employer. It is the policy of Collegium, in all of its relations with its employees and applicants for employment, to base all employment-related decisions upon valid job-related factors, without regard to age, national origin, citizenship status, ancestry, race, color, religion, creed, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, military or veteran status, physical or mental disability, genetic information, or any other status protected by applicable federal, state, or local law. This policy applies to hiring, training, promotion, compensation, disciplinary measures, access to facilities and programs, and all other personnel actions and conditions of employment. By this policy, Collegium seeks to ensure that all employees have the opportunity to make their maximum contribution to Collegium and to their own career goals. This policy provides for an equal employment opportunity program that will simultaneously serve the requirements of society, the law, sound business practices and individual dignity.

If you have questions or concerns about equal employment opportunities in the workplace, you are encouraged to bring these issues to the attention of the Head of Human Resources. We will not allow any form of retaliation against employees who raise issues of equal employment opportunity. To ensure our workplace is free of artificial barriers, violation of this policy may result in disciplinary action, up to and including termination.