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Front Desk Coordinator - Surgery Center Long Beach, CA
Fresenius Medical Care North America • Bellflower, CA 90707 • Posted 6 days ago
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In-person • Full-time • $23.00-$28.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Front Desk Coordinator at Fresenius Medical Care North America's surgery center in Bellflower, CA, is responsible for coordinating scheduling, pre-procedure communication, medical record documentation, and the front-end billing process. This role involves greeting patients, managing cancellations, assembling patient medical records, and ensuring the accuracy of documentation. The position requires bilingual proficiency in English and Spanish, and offers excellent benefits including medical, dental, vision insurance, paid maternity and paternity leave, 401K with match, PTO, tuition assistance, and more.
Responsibilities
- Schedule and input all appointments in the scheduling module in a timely and efficient manner.
- Assure all pre-procedure/preoperative activities are scheduled or completed.
- Manage patient cancellations, center cancellations, and additions to schedule in accordance to center scheduling parameters.
- Facilitate the admission process by greeting all patients and visitors and obtaining patient identification and insurance information.
- Assemble file and maintain patient medical records and financial records in a confidential and secure manner.
- Complete the front-end process of billing procedure ensuring all information is entered into the computer registration module.
- Perform Insurance Verification process and complete all required processes for prior authorizations or other actions required by payor.
- Assist with patient transportation if the patient qualifies per the Company Transportation Policy.
- Ensure appropriate signatures are included on all necessary chart and admissions data in accordance with FMCNA policies and procedures.
- Ensure accuracy when scanning and filing documents and complete within 24 hours of completed visit including physician reports to referral sources.
- Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
- Perform daily encounter checks to assure reporting accuracy.
- Coordinate collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
- Assure documentation of logs of medical record release.
- Provide information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
- Oversee the materials going in and out of the office including inventory shipments and deliveries.
Qualifications
Required
- High School Diploma or an equivalent combination of education and experience
- 1 - 2 years' related experience preferably in a medical setting with insurance billing
- Proficient in the use of computers and related software such as Microsoft Office
- Excellent communication skills - verbal and written
- Ability to handle several tasks simultaneously
- Ability to adapt to supporting software applications
Preferred
- Associate Degree or higher
About Fresenius Medical Care North America
Fresenius Medical Care North America (FMCNA) is a healthcare company specializing in kidney care products and services. It offers a wide range of dialysis products, equipment, and services for patients with chronic kidney failure. FMCNA operates a network of dialysis clinics across the United States and is a subsidiary of the global company Fresenius Medical Care.
Full Job Description
This is a full time position in our Bellflower, CA surgery center.
Hours of operation are Monday through Saturday 06:00am to 5:30pm. Variable shifts.
Bilingual in English & Spanish preferred.
Excellent benefits! Medical, dental, paid maternity & paternity leave, vision, 401K w/ match, PTO, tuition assistance, life insurance, Long Term and Short Term disability, Flexible Spending for Healthcare, Dependent Care & Commuter Expenses
**PURPOSE AND SCOPE:**
As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES**
+ Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Printpatientscheduleandpullpatientchartsdaily.
+ Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
+ Assemble file and maintain patient medical records and financial records in a confidential and secure manner
+ Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
+ Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
+ Assistwithpatienttransportationifthepatientqualifiesperthe Company TransportationPolicy.
+ Ensure appropriate signatures are included on all necessary chart and admissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
+ Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
+ Perform daily encounter checks to assure reporting accuracy. - what is this?
+ Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
+ Assures documentation of logs of medical record release.
+ Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
+ Oversees the materials going in and out of the office including inventory shipments and deliveries.
+ Otherdutiesas assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ Day to day work includes desk and computer work and interaction with patients facility staff and physicians.
**SUPERVISION:**
+ None
**EDUCATION:**
+ High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred
**EXPERIENCE AND REQUIRED SKILLS:**
+ 1 - 2 years' related experience preferably in a medical setting with insurance billing.
+ Proficient in the use of computers and related software such as Microsoft Office is necessary.
+ Excellentcommunicationskills-verbalandwritten.
+ Abilitytohandleseveraltaskssimultaneously.
+ Ability to adapt to supporting software applications.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $23.00 - $28.00
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
"
Hours of operation are Monday through Saturday 06:00am to 5:30pm. Variable shifts.
Bilingual in English & Spanish preferred.
Excellent benefits! Medical, dental, paid maternity & paternity leave, vision, 401K w/ match, PTO, tuition assistance, life insurance, Long Term and Short Term disability, Flexible Spending for Healthcare, Dependent Care & Commuter Expenses
**PURPOSE AND SCOPE:**
As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax.
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES**
+ Schedule and input all appointments scheduling module in a timely and efficient manner. Assure all pre-procedure/preoperative activities are scheduled or completed. Manages patient cancellations center cancellations (e.g. equipment issues) and additions to schedule in accordance to center scheduling parameters. Printpatientscheduleandpullpatientchartsdaily.
+ Facilitates the admission process by professionally greeting all patients and visitors and obtain patient identification and insurance information to initiate admissions process.
+ Assemble file and maintain patient medical records and financial records in a confidential and secure manner
+ Complete front-end process of billing procedure ensuring all information is entered into the computer registration module.
+ Performs Insurance Verification process and completes all required processes for prior authorizations or other actions required by payor.
+ Assistwithpatienttransportationifthepatientqualifiesperthe Company TransportationPolicy.
+ Ensure appropriate signatures are included on all necessary chart and admissionsdatainaccordancewithFMCNApolicies and procedures.
+ Ensure accuracy when scanning and filing documents and completes within 24 hours of completed visit including physician reports to referral sources.
+ Communicate all changes about procedure and insurance which is identified during patient visit to appropriate internal parties and directly to the patient record immediately.
+ Perform daily encounter checks to assure reporting accuracy. - what is this?
+ Coordinates collection processing maintenance storage retrieval documentation and distribution of medical records per policy and procedure.
+ Assures documentation of logs of medical record release.
+ Provides information to parties engaged in research or study projects involving patient care and utilization of services in accordance with policy.
+ Oversees the materials going in and out of the office including inventory shipments and deliveries.
+ Otherdutiesas assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ Day to day work includes desk and computer work and interaction with patients facility staff and physicians.
**SUPERVISION:**
+ None
**EDUCATION:**
+ High School Diploma or an equivalent combination of education and experience Associate Degree or higher preferred
**EXPERIENCE AND REQUIRED SKILLS:**
+ 1 - 2 years' related experience preferably in a medical setting with insurance billing.
+ Proficient in the use of computers and related software such as Microsoft Office is necessary.
+ Excellentcommunicationskills-verbalandwritten.
+ Abilitytohandleseveraltaskssimultaneously.
+ Ability to adapt to supporting software applications.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $23.00 - $28.00
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
"
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