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Customer Service Representative
Robert Half • Remote • Posted 6 days ago
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Remote • Full-time • $18.00-$21.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Customer Service Representative at Robert Half will provide customer service relating to sales, order entry, and purchase order collections for the Trauma & Extremities Business Units. This role involves maintaining good customer relations, resolving claims and complaints fairly, and developing organization-wide initiatives to educate customers. The position is remote and offers a long-term contract with a pay rate of $18-21/hr.
Responsibilities
- Provides customer services relating to sales, order entry and purchase order collections.
- Ensures that good customer relations are maintained.
- Resolves customer claims and complaints fairly, effectively and in accordance with the consumer laws.
- Develops organization-wide initiatives to proactively inform and educate customers.
- Develops improvement plans in response to teams efforts for purchase order collections.
Qualifications
Required
- Demonstrated experience in a customer service role
- Proficient in sales techniques and strategies
- Experience with data entry tasks
- Ability to train and support others
- Knowledge of standard procedures and planning processes
- Experience with workstation support and troubleshooting
- Familiarity with collection processes and claim administration
- Experience with purchase orders and order entry systems
About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.
Full Job Description
Title: Customer Service Representative
Location: REMOTE
Duration: Long term contract
Pay: $18-21/hr W2
· Customer Service Rep with strong interpersonal skills and willingness to go above and beyond to support the Trauma & Extremities Business Units.
· Provides customer services relating to sales, order entry and purchase order collections.
· Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
· Develops organization-wide initiatives to proactively inform and educate customers.
· Develops improvement plans in response to teams efforts for purchase order collections.
Requirements
- Demonstrated experience in a customer service role
- Proficient in sales techniques and strategies
- Experience with data entry tasks
- Ability to train and support others
- Knowledge of standard procedures and planning processes
- Experience with workstation support and troubleshooting
- Familiarity with collection processes and claim administration
- Experience with purchase orders and order entry systems
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
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