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Inside Sales Representative
Regis HR Group • Miami, FL 33126 • Posted 6 days ago
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In-person • Full-time • Mid Level
Job Highlights
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We are seeking a motivated and experienced Inside Sales Representative with a strong background in trailer, automotive, industrial, or boating sectors. The ideal candidate will have a proven track record of exceeding sales targets, be proactive, and have exceptional customer service skills. This role involves lead management, customer engagement, guiding customers through the sales process, maintaining product knowledge, meeting sales goals, managing the CRM system, cross-selling and upselling, and resolving customer issues.
Responsibilities
- Identify and qualify potential customers through inbound and outbound calls, emails, and other communication channels.
- Build and maintain strong relationships with new and existing clients by understanding their needs and providing tailored product solutions.
- Guide customers through the sales process, from initial contact to final purchase.
- Maintain in-depth knowledge of the company's product offerings.
- Meet and exceed individual and team sales targets.
- Update and manage the CRM system with accurate customer information, sales activities, and follow-up tasks.
- Identify opportunities to cross-sell and upsell products.
- Work closely with the outside sales team, customer service, and other departments to ensure seamless customer experiences.
- Address customer inquiries and resolve any issues related to orders, products, or services promptly and professionally.
Qualifications
Required
- Minimum of 2 years of inside sales experience, preferably in the trailer, automotive, industrial, or boating sectors.
- Fluent in English and Spanish.
- Strong sales and negotiation skills with a proven ability to close deals.
- Exceptional customer service skills.
- Familiarity with products in the automotive, industrial, boating, or trailer industries.
- Experience using CRM software.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with colleagues.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Preferred
- Previous experience in a bilingual sales environment.
- Knowledge of industry-specific regulations and compliance requirements.
- Experience in cross-selling and upselling related products.
Full Job Description
We are seeking a motivated and experienced Inside Sales Representative. The ideal candidate will have a strong background in trailer, automotive, industrial, or boating sectors, with a proven track record of exceeding sales targets. This role requires a proactive individual who can effectively communicate with clients, provide exceptional customer service, and manage the sales process from lead generation to closing.
Key Responsibilities:
+ Lead Management: Identify and qualify potential customers through inbound and outbound calls, emails, and other communication channels.
+ Customer Engagement: Build and maintain strong relationships with new and existing clients by understanding their needs and providing tailored product solutions.
+ Sales Process: Guide customers through the sales process, from initial contact to final purchase, ensuring a smooth and positive experience.
+ Product Knowledge: Maintain in-depth knowledge of the company's product offerings to effectively communicate benefits and features to customers.
+ Sales Goals: Meet and exceed individual and team sales targets by utilizing strong selling skills and closing techniques.
+ CRM Management: Update and manage the CRM system with accurate customer information, sales activities, and follow-up tasks.
+ Cross-Selling and Upselling: Identify opportunities to cross-sell and upsell products to maximize sales revenue.
+ Team Collaboration: Work closely with the outside sales team, customer service, and other departments to ensure seamless customer experiences.
+ Problem Resolution: Address customer inquiries and resolve any issues related to orders, products, or services promptly and professionally.
Qualifications:
+ Experience: Minimum of 2 years of inside sales experience, preferably in the trailer, automotive, industrial, or boating sectors.
+ Language Skills: Fluent in English and Spanish.
+ Sales Acumen: Strong sales and negotiation skills with a proven ability to close deals.
+ Customer Focus: Exceptional customer service skills with a passion for meeting client needs.
+ Technical Knowledge: Familiarity with products in the automotive, industrial, boating, or trailer industries is highly desirable.
+ CRM Proficiency: Experience using CRM software to manage sales pipelines and customer relationships.
+ Communication Skills: Excellent verbal and written communication skills.
+ Team Player: Ability to work collaboratively with colleagues and contribute to a positive team environment.
+ Time Management: Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Preferred Qualifications:
+ Previous experience in a bilingual sales environment.
+ Knowledge of industry-specific regulations and compliance requirements.
+ Experience in cross-selling and upselling related products.
Benefits:
+ Competitive base salary with performance-based incentives/bonuses.
+ Employee benefits.
+ Paid time off and holidays.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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Key Responsibilities:
+ Lead Management: Identify and qualify potential customers through inbound and outbound calls, emails, and other communication channels.
+ Customer Engagement: Build and maintain strong relationships with new and existing clients by understanding their needs and providing tailored product solutions.
+ Sales Process: Guide customers through the sales process, from initial contact to final purchase, ensuring a smooth and positive experience.
+ Product Knowledge: Maintain in-depth knowledge of the company's product offerings to effectively communicate benefits and features to customers.
+ Sales Goals: Meet and exceed individual and team sales targets by utilizing strong selling skills and closing techniques.
+ CRM Management: Update and manage the CRM system with accurate customer information, sales activities, and follow-up tasks.
+ Cross-Selling and Upselling: Identify opportunities to cross-sell and upsell products to maximize sales revenue.
+ Team Collaboration: Work closely with the outside sales team, customer service, and other departments to ensure seamless customer experiences.
+ Problem Resolution: Address customer inquiries and resolve any issues related to orders, products, or services promptly and professionally.
Qualifications:
+ Experience: Minimum of 2 years of inside sales experience, preferably in the trailer, automotive, industrial, or boating sectors.
+ Language Skills: Fluent in English and Spanish.
+ Sales Acumen: Strong sales and negotiation skills with a proven ability to close deals.
+ Customer Focus: Exceptional customer service skills with a passion for meeting client needs.
+ Technical Knowledge: Familiarity with products in the automotive, industrial, boating, or trailer industries is highly desirable.
+ CRM Proficiency: Experience using CRM software to manage sales pipelines and customer relationships.
+ Communication Skills: Excellent verbal and written communication skills.
+ Team Player: Ability to work collaboratively with colleagues and contribute to a positive team environment.
+ Time Management: Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Preferred Qualifications:
+ Previous experience in a bilingual sales environment.
+ Knowledge of industry-specific regulations and compliance requirements.
+ Experience in cross-selling and upselling related products.
Benefits:
+ Competitive base salary with performance-based incentives/bonuses.
+ Employee benefits.
+ Paid time off and holidays.
No Third Party Agencies or Submissions Will Be Accepted.
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.
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