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Data Center Technician L3 - Atlanta

Insight Global • Atlanta, GA 30309 • Posted 6 days ago

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In-person • Full-time • $25.00-$32.00/hr • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

Insight Global is seeking Data Center Technicians for a Fortune500 client to be responsible for preparing, staging, setting up, and performing startups and shutdowns of various equipment, performing diagnostics and troubleshooting, and decommissioning hardware for simple changes and refreshes. The role involves working alongside the cabling and logistics teams to complete necessary projects.

Responsibilities

  • Preparing, staging, setting up, and performing startups and shutdowns of racks, hard drives, switches.
  • Performing diagnostics and troubleshooting following standard procedures.
  • Quickly identifying the cause(s) of issues and replacing faulty components.
  • Decommissioning hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
  • Communicating, reporting, and escalating incidents to appropriate Datacenter Technician Leads.
  • Working alongside the cabling and logistics teams to complete necessary projects.

Qualifications

Required

  • High school diploma, GED, or equivalent
  • Associate's degree in computer programming or equivalent training required
  • 5-7 years experience supporting IT equipment or related technology
  • Basic knowledge of computer hardware, servers, and components
  • Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
  • Flexibility to work non-standard business hours that may include weekends and/or holidays

About Insight Global

Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.

Full Job Description

Job Description

Compensation:

$25/hr to $32/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Insight Global is looking to hire Data Center Technicians for a Fortune500 client. In this role you will be responsible for preparing, staging, setting up, and performing startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performing diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

High school diploma, GED, or equivalent

 Associate's degree in computer programming or equivalent training required

 5-7 years experience supporting IT equipment or related technology

 Basic knowledge of computer hardware, servers, and components

 Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)

 Flexibility to work non-standard business hours that may include weekends and/or holidays Previous data center experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.