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Senior Learning Manager, Field Enablement - Immunology US Commercialization Learning

Bristol Myers Squibb • Lawrence Township, NJ 08648 • Posted 8 days ago

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In-person • Full-time • Senior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Senior Learning Manager at Bristol Myers Squibb's Field Enablement Team is responsible for onboarding new commercial customer facing teams, elevating their clinical knowledge, selling skills, and functional capabilities. This role involves collaborating with various departments to assess, design, and deliver training solutions, managing training programs, and ensuring the effectiveness of learning initiatives. The position is headquarters-based and requires a Bachelor's degree or equivalent, with a Master's degree preferred, and 5 years of Pharmaceutical field experience, preferably in sales or sales training.

Responsibilities

  • Collaborate with training colleagues, Sales, Operations, Marketing leadership, consistently implementing results-focused, performance-based, standardized training and development process
  • Co-development and facilitation of POA meetings, new hire Classroom Workshops, and other training activities
  • Focus on key competencies including Scientific Agility, Selling Skills/Customer engagement, Product & Disease State Knowledge, Business Analytics, and some Above Brand competencies
  • Identify and utilize innovative learning solutions to facilitate adult learning, pull through of training and virtual training capabilities
  • Streamline and align training delivery across therapeutic areas and indications
  • Lead and conduct verbal validations and certifications
  • Lead and conduct Train the Trainer sessions
  • Manage Field Engagement Team preceptors ensuring delivery of key projects
  • Assess and analyze the effectiveness of new hire and other assigned training programs and initiatives
  • Flex to other therapeutic areas and brands as needed to assist with learning activities
  • Adhere to Adult Learning Principles and learning measurement methodologies

Qualifications

Required

  • Bachelor's degree or equivalent required
  • Master's degree preferred
  • 5 years of Pharmaceutical field experience preferred
  • Demonstrated ability to work effectively in matrix teams
  • Demonstrated track record of developing self & others to drive and enhance performance
  • Demonstrated presentation and facilitation skills
  • Demonstrated ability to effectively manage multiple projects
  • Ability to travel for multiple meeting engagements
  • Proficiency in Microsoft Office Power Point, Excel and Word

About Bristol Myers Squibb

Bristol Myers Squibb is a leading pharmaceutical company based in New York City, United States, focusing on developing and manufacturing innovative medicines for various therapeutic areas. Their products include prescription medications for cardiovascular diseases, oncology, immunology, neuroscience, and virology, such as Eliquis, Opdivo, and Orencia. With a strong global presence, BMS collaborates with subsidiaries, joint ventures, and partners to expand its reach and maintain a top position in the industry.

Full Job Description

**Working with Us**

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

The Field Enablement Team is the catalyst for empowering the field to drive transformative customer experiences that give patients hope. The Field Enablement Team is a dynamic organization that is executing on excellence in building expertise and knowledge for our sales teams. As a Senior Manager, you will be working amongst the best in your profession and will collaborate with talented and dedicated professionals committed to advancing learning.

The US Field Enablement Team is currently seeking a talented training professional who possesses the skills needed to ensure both the immediate and long-term success of our training organization. The Senior Learning Manager role is a headquarters-based position with the primary job responsibility of onboarding new commercial customer facing teams to their role, and effectively elevate the clinical knowledge, selling skills, and functional capabilities of teams across US business units and key brands while in role

This position reports to the Associate Director, US Commercialization Learning Field Enablement. In this role, the Sr Learning Manager will work collaboratively with TA home office training teams and the Centre of Excellence to execute on BU and TA priorities. The Sr Manager will also work across the matrix with Sales Representatives, Sales leaders (Regional Business Directors and District Business Managers), Marketing, Medical and Sales Operations to assess, design and deliver training solutions to meet the objectives identified by the brand.

**Responsibilities**

+ Collaborate with training colleagues, Sales, Operations, Marketing leadership, consistently implementing results-focused, performance-based, standardized training and development process

+ Co-development and facilitation of POA meetings, new hire Classroom Workshops, and other training activities.

+ Key competencies of focus will include Scientific Agility, Selling Skills/Customer engagement, Product & Disease State Knowledge, Business Analytics, and some Above Brand competencies

+ Identify and utilize innovative learning solutions to facilitate adult learning, pull through of training and virtual training capabilities.

+ Streamline and align training delivery across therapeutic areas and indications to ensure consistent quality learning experience

+ Lead and conduct verbal validations and certifications

+ Lead and conduct Train the Trainer sessions

+ Manage Field Engagement Team preceptors (NSTs/DSTs) ensuring delivery of key projects. This includes equipping preceptors with skills to deliver new hire and advanced training curricula

+ Assess and analyze the effectiveness of new hire and other assigned training programs and initiatives utilizing Kirkpatrick Model

+ Flex to other therapeutic areas and brands as needed to assist with learning activities

+ Adhere to Adult Learning Principles and learning measurement methodologies.

**Qualifications**

+ Bachelor's degree or equivalent required; Master's degree preferred

+ 5 years of Pharmaceutical field experience preferred-(Therapeutic area) sales or sales training experience is highly preferred

+ Demonstrated ability to work effectively in matrix teams

+ Demonstrated track record of developing self & others to drive and enhance performance

+ Demonstrated presentation and facilitation skills, potentially including previous experience leading workshops at sales meetings or new hire classes

+ Demonstrated ability to effectively manage multiple projects

+ The ability to bring strong leadership, execution, and a winning mindset to the role

+ Demonstrated ability to effectively create and communicate new hire strategic learning plans and curricula Ability to travel for multiple meeting engagements (e.g., Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.)

+ Proficiency in Microsoft Office Power Point, Excel and Word and other applications

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

**Uniquely Interesting Work, Life-changing Careers**

With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

**On-site Protocol**

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

**Company:** Bristol-Myers Squibb

**Req Number:** R1585329

**Updated:** 2024-09-21 04:37:18.233 UTC

**Location:** Princeton Pike-NJ

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.