Job Highlights
Using AI ⚡ to summarize the original job post
The Inside Sales Representative at Alaskan Copper & Brass Company is responsible for providing an outstanding customer service experience. This role involves processing customer inquiries and orders in the Portland Branch Sales Office, assisting in the development of new accounts, and ensuring the customer receives an outstanding service experience.
Responsibilities
- Provides the customer with an outstanding service experience.
- Receive inquires and orders from customers.
- Assist in the development of new accounts.
- Quote prices and delivery to customers utilizing the product and pricing knowledge of the Alaskan Team.
- Write, price, process and expedite all orders received.
- Progress in product and market knowledge.
- Develop ability to quote items not in internal pricing system.
Qualifications
Required
- Application must be filled out completely by the Applicant.
- Pass a Pre-employment drug screen.
- Meet all of the Required Essential Job Skills/Experience.
- Good product knowledge of non-ferrous metals.
- Minimum of 2 years customer service experience.
- Courteous and professional telephone skills.
- Good verbal and written communication skills.
- Ability to identify profitable opportunities for the company.
- Works as a team member with both external and internal customers.
Full Job Description
Alaskan Copper & Brass Company
Human Resources
2440 SE Raymond ST.
Portland, OR 97202-4638
(503) 238-7171
We will be accepting applications for this job opening only between the opening and closing dates. Individuals who meet all of the requirements will be considered for an interview. Job applications may be filled out in person or online at www.alaskancopper.com (http://www.alaskancopper.com)
Date Opened: September 12, 2024
Closing Date: September 26, 2024
Job Title: Inside Sales Representative
Pay Rate: DOE
Hours of Work: Day Shift
Location: 2440 SE Raymond St., Portland, OR 97202-4638
Job Summary:
Responsible for providing an amazing customer service experience. Processes customer inquiries and orders in the Portland Branch Sales Office of a Metal Manufacturing and Distribution Company.
Requirements To Be Considered For Position:
1. Application must be filled out completely by the Applicant.
2. Pass a Pre-employment drug screen.
3. Meet all of the Required Essential Job Skills/Experience.
Required Essential Job Skills/Experience:
1. Good product knowledge of non-ferrous metals.
2. Must have minimum of 2 years customer service experience.
3. Courteous and professional telephone skills.
4. Good verbal and written communication skills.
5. Ability to identify profitable opportunities for the company.
7. Works as a team member with both external and internal customers.
Required Essential Job Duties/Functions:
1. Provides the customer with an outstanding service experience.
2. Receive inquires and orders from customers.
3. Assist in the development of new accounts.
4. Quote prices and delivery to customers utilizing the product and pricing knowledge of the Alaskan Team.
5. Write, price, process and expedite all orders received.
6. Progress in product and market knowledge.
8. Develop ability to quote items not in internal pricing system.
Benefits:
1. Medical, Dental, Vision Insurance.
2. Paid Holidays and Vacation/Paid Time Off.
3. Life and Short Term Disability Insurance.
4. 401(k).
Job Accommodations:
Considered on an individual basis.
Physical Requirements:
1. This position requires the following in a 8-hour work day:
Total At One Time Total During Entire 8-Hour Day
Standing: 15-20 minutes 1/2 to 1 hour
Walking: 15-30 minutes 1/2 to 1 hour
Sitting: 1 hour 2-6 hours
2. Movement of objects and strength required for this job:
Lifting: Carrying:
Up to 5 lbs: FREQUENTLY (34-66%) FREQUENTLY (34-66%)
6-10 lbs.: OCCASIONALLY (1-33%) OCCASIONALLY (1-33%)
11-20 lbs.: OCCASIONALLY (1-33%) OCCASIONALLY (1-33%)
21-25 lbs.: OCCASIONALLY (1-33%) OCCASIONALLY (1-33%)
26-50 lbs.: OCCASIONALLY (1-33%) OCCASIONALLY (1-33%)
3. Required repetitive use of hands:
Simply Grasping: YES Fine Manipulating: YES
Pushing & Pulling: YES
4. Repetitive Actions/Movements Involving the Feet:
Right Foot: NO Both: NO
Left Foot: NO
5. Worker Positions Required in the Performance of this Job:
Climbing: OCCASIONALLY (1-33%) Stooping: OCCASIONALLY (1-33%)
Balancing:OCCASIONALLY (1-33%) Kneeling: OCCASIONALLY (1-33%)
Bending: OCCASIONALLY (1-33%) Crouching: OCCASIONALLY (1-33%)
Reaching: CONTINUOUSLY (67-100%) Crawling: NEVER
6. Sensory Requirements:
Talking and/or Hearing: YES
Seeing: Acuity: YES
Depth Perception: YES
Field of Vision: YES
Accommodation: YES
Color Vision: NO
7. Environmental Conditions That Are Found in the Work Site:
PHYSICAL SURROUNDINGS: X Inside (75% of time)
_ Outside (75% of time)
_ Both (equal amounts)
TEMPERATURE: _ Cold (enough to cause bodily discomfort)
_ Hot (enough to cause bodily discomfort)
_ Variations (sufficient to cause bodily reactions)
WET: _ Contact with water and/or other liquids
_ Moisture content sufficient to cause bodily discomfort
NOISE: _ Sufficient to require hearing protection
VIBRATION: _ Sufficient to cause repeated motion or continuous shock
HAZARDS: _ Risk of bodily injury present
FUMES: _ Smoke or vapors resulting from combustion or chemical reaction
ODORS: _ Toxic or non-toxic smells
TOXIC CONDITIONS: _ Exposure to disabling fumes, dusts, gases, vapors, mists or liquids that may cause bodily harm.
DUST: _ Small particulates that may cause occupational disease
POOR VENTILATION: _ Exposure to drafts or insufficient movement of air