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Key Account Manager National Account Program

Kuehne+Nagel • Houston, TX 77007 • Posted 6 days ago

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In-person • Full-time • $125,000-$170,000/yr • Senior Level

Job Highlights

Using AI ⚡ to summarize the original job post

Kuehne+Nagel is seeking National Key Account Managers to join their sales team within the National Account Program. The role involves strategic consulting, understanding customer requirements, proposing solutions to build long-lasting partnerships, and managing important accounts. The position requires vertical specific and generalist account manager experience, with a focus on industries such as Aerospace, Defense, Automotive, Healthcare, Industrial, Consumer, and Hi-Tech/Semiconductor.

Responsibilities

  • Directly responsible for important accounts, engaging with the customer and Kuehne + Nagel's network as the lynchpin in developing a relationship.
  • Become a trusted advisor and the customers voice within Kuehne + Nagel.
  • Plan and build key account strategy, defining strategic approach on value proposition and solution.
  • Identify new opportunities to increase the footprint of business and solutions with assigned customer(s).
  • Conduct structured review sessions to align and update customers on customer strategy and priorities.
  • Connect global account teams, ensuring true global customer representation.
  • Control monthly performance, monitoring volume, profitability, pipeline, overdues.
  • Hand over new business to ensure customer requirements and Kuehne + Nagel's commitments are met.

Qualifications

Required

  • 5+ years of freight forwarding industry new business sales and account management experience.
  • In-depth knowledge of international supply chain.
  • Experience with clients on a national and/or global scale.
  • Undergraduate degree in logistics or related business field.
  • Experience with End-to-End Logistics processes and solutions.
  • Customer service skills.

Preferred

  • Experience with managing accounts within the Aerospace, Defense, Automotive, Healthcare, Industrial, Consumer, and Hi-Tech/Semiconductor verticals.

About Kuehne+Nagel

Kuehne+Nagel is a global logistics company that offers innovative and sustainable logistics solutions, connecting people and goods around the world. They provide a wide range of services including transportation and fulfillment, sea and air freight, road transportation, warehousing and distribution, customs clearance, insurance, e-commerce solutions, and supply chain management. With a strong commitment to customer success and a focus on sustainability, Kuehne+Nagel is a trusted leader in the industry.

Full Job Description

Are you thinking about accelerating your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, we are looking for new National Key Account Managers to join our sales team within the National Account Program.

**Your Role**

Our Director, Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships. We're looking for vertical specific and generalist account manager experience.

**Your Responsibilities**

+ Directly responsible for important accounts: engaging with the customer and Kuehne + Nagel's network as the lynchpin in developing a relationship. Become a trusted advisor and the customers voice within Kuehne + Nagel.

+ Plan and build key account strategy: defining strategic approach on value proposition and solution and the internal and external positions of Kuehne + Nagel on RFQs and tenders; partner with our departments to deliver attractive pricing and service.

+ Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.

+ Conduct structured review sessions: aligning and updating customers on customer strategy and priorities; adjust our value proposition; offer continuous improvement and new ideas.

+ Competently connect global account teams: ensuring true global customer representation, collaborating with other national/regional KAM's.

+ Key Account Manager networks globally and exchanges best practices and sales leads.

+ Control monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. accurate reporting).

+ Hand over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne + Nagel are met.

**Your Skills and Experiences**

+ Requires 5+ years of freight forwarding industry new business sales and account management experience.

+ Requires in-depth knowledge of international supply chain and experience with clients on a national and/or global scale.

+ Experience with managing accounts within the Aerospace, Defense, Automotive, Healthcare, Industrial, Consumer, and Hi-Tech/Semiconductor verticals is preferred.

+ Undergraduate degree in logistics or related business field.

+ Experience with End-to-End Logistics processes and solutions.

+ Customer service skills.

**Good Reasons to Join**

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $125,000 and $170,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.