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operations support
Randstad US • south jordan, UT 84095 • Posted 7 days ago
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In-person • Full-time • $23.99-$24.00/hr • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Randstad's client, a global wealth management and investment firm, is seeking an Operations Support Representative to join their Retirement Services Team. The role involves assisting customers with inquiries regarding their IRAs, requiring attention to detail, the ability to multitask, and effective time management. This is a temporary position offering $23.99 - $24 per hour.
Responsibilities
- Establish and maintain effective relationships to deliver world class service to clients.
- Handle incoming phone calls from financial advisors and branch employees related to Retirement Services.
- Utilize various internal and external resources and tools to provide information and resolve issues.
- Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research.
- Meet team and department service goals as established by MSSN management.
Qualifications
Required
- 2 years of experience
- Experience level: Experienced
- Bachelor's degree
Preferred
- Operations
- Customer support
- Systems Support
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
+ south jordan , utah
+ posted 7 days ago
**job details**
summary
+ $23.99 - $24 per hour
+ temporary
+ bachelor degree
+ category management occupations
+ referenceAB_4606815
job details
Randstad's client, a global wealth management and investment firm has a need for an Operations suppoert rep to work in their Retirement Services Team assisting with customers with inquiries regarding their IRAS. CAndidates for this role must have attention to detai, ability to multi-task and manage time effectively.
salary: $23.99 - $24 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Establish and maintain effective relationships in order to deliver world class service to our clients.
- Handle incoming phone calls from financial advisors and branch employees related to Retirement Services.
- Utilize various internal and external resources and tools to provide information and resolve issues.
- Follow established procedures to route processing requests to the appropriate processing teams and to escalate inquiries for further research.
- Meet team and department service goals as established by MSSN management.
Skills
+ Operations
+ Customer support
+ Systems Support
Qualifications
+ Years of experience: 2 years
+ Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
ES
**eena singh**
+ +1 555 555 5555 (tel:+1 555 555 5555)
+ eena.singh@randstadusa.com
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