Shop Manager

For 80+ years, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature sensitive freight. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America, with company headquarters in Dubuque, Iowa. Hirschbach provides a breadth of services to our customers, and has a tenured history paired with a future of growth and opportunity.

In April of 2023 Hirschbach became a Certified Veteran's Business Enterprise (VBE) from the National Veteran-Owned Business Association (NaVOBA) as we are 51% owned, operated, and controlled by one or more U.S. military veterans.

Job Summary

The Shop Manager’s primary function is the safe day-to-day management of the shop. This includes all day-to-day administrative functions including oversight of parts and inventory. This position requires exemplary team and leadership skills to ensure the company culture of safety and service.

Duties & Responsibilities

• Creates and maintains a safe, yet efficient work environment.
• Responsible for supervisory functions and personnel management: hiring, training, evaluating, assisting employees with work related issues, employee scheduling, performance coaching and productivity reviews.
• Coordinates in-service of new trucks and trailers and provide proper reports.
• Provides daily reports of all out of service equipment to appropriate departments. Communicates daily with management regarding status of out-of-service equipment and operational requirements.
• Responds to driver issues.
• Generates maintenance reports and verifies data.
• Assists vendors with invoices and other issues.
• Reviews all repair orders.
• Maintains appropriate parts and tire inventory to ensure efficient, cost effective maintenance and service.
• Ensures OSHA and environmental compliance.
• Diagnoses engine management/fuel injection components problems.
• Performs daily fleet inspections and issues roadworthiness certificates or list the work required before a certificate can be issued.
• Responsible for floor level operations of the shop.
• Responsible for equipment inventory at offsite vendor and shop locations.
• Responsible for functions at the fuel island.
• Responsible for quality control.
• Ensures inspection of reseated trucks.
• Coordinates maintenance activities at Dedicated Accounts that are close by.
• Meets with staff to ensure consistency with company policy and procedure and other issue resolutions.
• Perform other duties as assigned.

Job Requirements

• Bachelor’s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.
• Minimum of 4 years of experience in shop or working with trucks required.
• Valid driver's license is required, Class A CDL is preferred
• Qualified inspector of Equipment Annual Inspection as defined under FHWA 396.12.
• Qualified Brake Inspector as defined under FHWA 396.25.
• Personnel management skills.
• Displays strong interpersonal skills, and the ability to effectively communicate both written and verbally.
• Understanding of all maintenance sections of the Federal Motor Carrier Safety Regulations.
• Displays and demonstrates an "All In to Win" attitude and performance including self motivation and a strong desire to learn within an unpredictable and demanding environment.
• Ability to process information with high levels of accuracy and energy.
• Demonstrates a thorough understanding of corporate tire program.
• Diagnostic computer skills for Freightliner, International, Paccar and Cummins
• Demonstrates an understanding of Maintenance Management Software
• Knowledge of P and L preferred

Pay & Benefits

• Opportunity to earn bonus incentives!
• 120 hours of PTO upon hire!
• Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary electives!
• 401(k)