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Customer Service Representative
FlexTek • Pearland, TX 77588 • Posted 1 day ago via LinkedIn
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In-person • Full-time • $16.00-$17.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
FlexTek is seeking Customer Service Representatives to join an Environmental Services company. The role involves providing assistance, support, and solutions to customers over the phone, handling both inbound and outbound calls, resolving issues, maintaining knowledge of services, updating customer accounts, processing payments, and providing feedback to improve services. This is a contract to hire position with a schedule of Monday to Friday, 8am to 5pm, and is 100% on-site in the Pearland area.
Responsibilities
- Handling a high volume of both inbound and outbound calls
- Resolving any issues that arise with customers
- Maintain a thorough understanding of services provided
- Gather information during calls and update customer accounts
- Process payments over the phone on customer accounts
- Document any feedback to improve services
About FlexTek
Flex-Tek operates in the industrial, medical technology, space, and aerospace markets, offering innovative engineering solutions for various industries. They specialize in providing products and services for domestic appliances, aerospace and airframe manufacturers, and the US construction industry, ensuring reliability and performance excellence.
Full Job Description
FlexTek is currently teaming up with an Environmental Services company that is looking to add several Customer Service Representatives to their team. The Customer Service Representative will be responsible for providing assistance, support, and solutions to customers over the phone.
** This role is 100% on site in the Pearland area
** Schedule is Monday – Friday
** 8am to 5pm
** Contract to hire
** $16-$17/per hour
Below are a few of the details regarding the job duties.
- Handling a high volume of both inbound and outbound calls
- Resolving any issues that arise with customers
- Maintain a thorough understanding services provided
- Gather information during calls and update customer accounts
- Process payments over the phone on customer accounts
- Document any feedback to improve services
Please let me know if this is something that you are interested in or know someone what would be.
My client is looking to get interviews scheduled next week and get these roles filled quickly.
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