BGSF • Omaha, NE 68197 • Posted 1 day ago via LinkedIn
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The IT Specialist at BGSF serves as the primary point of escalation for technical issues, troubleshooting and resolving software, hardware, and network-related problems. This role involves working closely with end users to address their technical concerns, manage system upgrades, and maintain network infrastructure, while ensuring system security and efficiency. The ideal candidate will be proficient in diagnosing issues, performing troubleshooting, and providing user support through various remote and on-site tools.
About BGSF
BGSF is a leading staffing solutions provider specializing in IT, property management, and professional staffing. They offer a wide range of services to help professionals and employers stay ahead in the industry. Whether you are seeking new opportunities or innovative talent solutions, BGSF can provide tailored solutions to meet your specific needs.
Job Overview
The IT Specialist will act as the primary point of escalation for technical issues, troubleshooting and resolving software, hardware, and network-related problems, with primary interactions occurring using a Help Desk software platform. This role involves working closely with end users to address their technical concerns, manage system upgrades, and maintain network infrastructure, while ensuring system security and efficiency. The ideal candidate will be proficient in diagnosing issues, performing troubleshooting, and providing user support through various remote and on-site tools.
Key Responsibilities
Required Skills and Competencies
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Benefits
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