Job Search Assistant
Restaurant Server
Franklin Embassy Suites • Franklin, TN 37068 • Posted 3 days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Part-time • $8.50-$10.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Restaurant Server at Franklin Embassy Suites is responsible for providing guests with an excellent restaurant experience, including scheduling dining reservations, ensuring prompt and courteous service, taking and serving food orders, and maintaining the cleanliness and organization of the dining area. This role requires a blend of customer service, organizational, and multitasking skills.
Responsibilities
- Schedule dining reservations and arrange parties or special services
- Ensure prompt and courteous service to guests
- Answer telephone calls and process phone orders
- Greet guests, escort them to tables, and provide menus
- Take food and beverage orders, relay orders to kitchen, and serve food to guests
- Coordinate amenity delivery request in connection with the kitchen department
- Monitor tables in assigned section ensuring all guests are served
- Address guest complaints
- Collect and process guest payments
- Total receipts at end of shift to verify sales and clear cash register
- Ensure tips are reported properly for tax processing
- Clear dirty table settings and prepare table for resetting
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Inspect dining room serving stations for neatness and cleanliness
- Assist service staff as necessary to service guests in a timely manner
- Follow all company safety and security policies and procedures
Qualifications
Required
- Six (6) months of previous customer service, restaurant and/or cashier experience
- High school diploma or equivalent
- Food Safety Training certified or become certified within first 60 days of employment
- Alcohol Awareness certified or become certified within first 60 days of employment
- Able to lift a minimum of 50lbs
- Able to bend and squat repeatedly
- Able to walk and stand for duration of scheduled shift
- Flexible to work day, early morning, evening, weekend and holiday shifts
Preferred
- Previous experience with Micros operating system
Full Job Description
Hotel:
Franklin Embassy SuitesRestaurant ServerPart timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Job Pay Range $8.50 - $10.00 an hour including gratuity
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.
Work Performed:
The Restaurant Server will be tasked with the following duties, responsibilities, and assignments:
Schedule dining reservations and arrange parties or special services;
Ensure prompt and courteous service to guests;
Answer telephone calls and process phone orders;
Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
Take food and beverage orders, relay orders to kitchen, and serve food to guests;
Coordinate amenity delivery request in connection with the kitchen department;
Monitors tables in assigned section ensuring all guests are served;
Address guest complaints;
Collect and process guest payments;
Totals receipts at end of shift to verify sales and clear cash register;
Ensures tips are reported properly for tax processing;
Clear dirty table settings and prepare table for resetting;
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
Inspect dining room serving stations for neatness and cleanliness;
Assist service staff as necessary to service guests in a timely manner;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Six (6) months of previous customer service, restaurant and/or cashier experience
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
Food Safety Training certified or become certified within first 60 days of employment.
Alcohol Awareness certified or become certified within first 60 days of employment
Preferred Technology:
Previous experience with Micros operating system
Physical:
Able to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day, early morning, evening, weekend and holiday shifts
__________________________________________________
When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: