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General Manager 4 - Environmental Services / Custodial

Sodexo • TRENTON, NJ 08638 • Posted 3 days ago

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In-person • Full-time • Senior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Sodexo is seeking an Environmental Services Director for Capital Health Regional in Trenton, New Jersey. This role involves directing housekeeping operations at a 420-bed acute care facility, with a focus on client and patient satisfaction through exceptional service and a clean, safe environment. The position requires strong leadership, client service mentality, and the ability to work closely with hospital leadership and the Infectious Control department.

Responsibilities

  • Direct housekeeping operations at healthcare client locations.
  • Partner with hospital staff to deliver innovative solutions.
  • Drive client and patient satisfaction by providing stellar customer service.
  • Ensure effective communication with all levels of hospital staff.
  • Follow through with action items that impact both client and patient satisfaction.
  • Create a clean, healthy, and comfortable environment for patients, visitors, and staff.
  • Work closely with the Infectious Control department.
  • Partner with the Environment of Care Committee, Infection Prevention Director, and other key hospital leadership members.
  • Manage the Unit Operating System.
  • Support a diverse and inclusive workforce.

Qualifications

Required

  • Bachelor’s Degree or equivalent experience
  • 5 years of basic management experience
  • 5 years of basic functional experience

Preferred

  • 3-5 years previous custodial or housekeeping director level experience, preferably in a hospital environment
  • Experience with vendor and contract management, as well as union and contract negotiations
  • Strong financial acumen and budget management experience
  • Proficiency with computers and other technology

Full Job Description

Unit Description:

You want high visibility, challenging opportunities and a rewarding position

Sodexo is seeking a Environmental Service Director, (General Manager 4 for Capital Health Regional, located in Trenton, New Jersey. Capital Health is a 420 bed acute care facility This is a Day shift position, with some weekends and holidays. This position reports directly to a General Manager 5 on - site.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

  • have exceptional client service mentality and executive presence;
  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
  • are an expert in building and maintain strong customer / client relationships;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are proficient with computers and other technology;
  • have experience with vendor and contract management, as well as union and contract negotiations; and/or
  • have strong financial acumen and budget management experience
What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.