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General C/S Manager
Hertz • Detroit, MI 48228 • Posted today
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In-person • Full-time • $58,240/yr • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The General Car Sales Manager at Hertz oversees all store operations management including sales, finance, inventory, pricing, and compliance. The role involves achieving high customer service scores, meeting and exceeding sales and profitability targets, managing inventory, and ensuring compliance with internal audit checklists. The manager also supports Digital Retailing initiatives, manages employee and consumer issues, and provides continuous coaching to the sales team.
Responsibilities
- Oversees all store operations management including sales, finance, inventory, pricing, and compliance.
- Achieve high customer service score (NPS).
- Achieve sales & profitability targets.
- Finalize purchase, trade-in, sales agreements.
- Inventory management, including merchandising, vehicle pricing.
- Manage the reconditioning process.
- Support Digital Retailing initiatives, including R2B.
- Manage employee, consumer and vendor issues as needed.
- Ensure ICC (Internal Audit Checklist) compliance.
- Maintain proper staffing levels, per corporate guidance.
- Meet and exceed sales targets, all channels.
- Drive strong CRM metric accountability.
- Assist in sales team training.
- Provide continuous coaching to the sales team.
- Achieve KPI targets.
Qualifications
Required
- High School Diploma or equivalent experience in Car Sales Management.
- Experience in auto dealership and car sales.
- Experience in auto financing and car sales regulations.
- Experience with auto lenders.
- Previous supervision or managerial experience with P&L responsibility.
- Knowledge of F&I processes.
- Business acumen – identify business needs.
- Knowledge of industry pricing tools and vehicle product knowledge (features and benefits).
- Effective management and leadership skills.
- Strong problem-solving skills.
- Strong communication and presentation skills.
- Ability to effectively interact with all levels of the organization.
- Computer literate.
- Strong sales and F&I skills.
- Self-motivated and goal oriented.
- Excellent customer service skills.
About Hertz
Hertz Corporation is a prominent American car rental company offering a wide range of rental vehicles for personal, business, and special occasion use. With a significant global presence in over 150 countries, the company also operates subsidiaries such as Dollar Rent A Car and Thrifty Car Rental. Despite recent challenges, including a Chapter 11 bankruptcy filing, Hertz is focused on restructuring to continue providing transportation solutions worldwide.
Full Job Description
The Car Sales General Manager oversees all store operations management including sales, finance, inventory, pricing, and compliance. Achieve high customer service score (NPS), achieve sales & profitability targets, finalize purchase, trade-in, sales agreements etc., inventory management, including merchandising, vehicle pricing, manage the reconditioning process. Support Digital Retailing initiatives, including R2B, manage employee, consumer and vendor issues as needed, ensure ICC (Internal Audit Checklist) compliance, and maintain proper staffing levels, per corporate guidance. Meet and exceed sales targets, all channels, drive strong CRM metric accountability, assist in sales team training, and provide continuous coaching, assist in the management of the sales team, achieve KPI targets.
Wage: $58,240/year + Incentives based on store sales + Car privileges for personal use
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- 401K with company match
- Company Profit Sharing
- Full medical + HSA (optional)
- Career Growth with hands-on learning
- Fleet car when traveling (personal/business)
- Up to 40% off any standard Hertz Rental (friends/family)
- Tuition Reimbursement
Qualifications:
High School Diploma or equivalent experience in Car Sales Management. Experience in auto dealership and car sales, experience in auto financing and car sales regulations, experience with auto lenders, previous supervision, or managerial experience with P&L responsibility. Manage and lead the Car Sales Team, knowledge of F&I processes, business acumen – identify business needs, knowledge of industry pricing tools and vehicle product knowledge (features and benefits). Effective management and leadership skills, strong problem-solving skills, strong communication and presentation skills, effectively interact with all levels of the organization. Computer literate, strong sales and F&I skills, self-motivated, goal oriented, excellent customer service skills.
Apply today and shift your career into drive for tomorrow!
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.Search for other jobs like this one:
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