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Marketing and Sales Associate

IMG Development • Pomona, CA 91766 • Posted 8 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Marketing and Sales Associate position at IMG Development is an entry-level role designed for individuals looking to start their career in sales and marketing. This position offers thorough training in consumer preferences, sales, customer service, market trends, and business practices. The role involves delivering exceptional customer experiences, meeting with customers daily, tracking and processing orders, and participating in training sessions. No previous experience is necessary as training is provided, making it an excellent opportunity for personal and professional development.

Responsibilities

  • Deliver an exceptional customer experience by understanding the customer's lifestyle and personal needs, encouraging open communication, and providing product recommendations.
  • Meet with customers daily, ensuring each interaction is conducted with courtesy, professionalism, and kindness.
  • Track and process new orders, account upgrades, and escalate customer complaints to the appropriate department.
  • Maintain a broad working knowledge of all products, services, and promotions available to our customers.
  • Stay current on industry-related news.
  • Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, and streamlining technical support.
  • May assist in onboarding, training, and mentoring new employees.
  • Perform other duties as assigned by Senior Management.

Qualifications

Required

  • Ability to work well within a team environment.
  • Good communication skills and ability to take creative direction.
  • Ability to meet tight deadlines and handle constructive criticism.
  • General marketing experience.
  • Excellent writing and editing skills.
  • Must be able to work full-time hours.
  • Ability to excel in unsupervised solo assignments as well as team projects.
  • Must be able to work in an energetic, fast-paced environment.
  • Assist team with brainstorming, marketing, branding, and advertising strategies.

Full Job Description

We have quickly become one of the fastest-growing sales and marketing firms in the Inland Empire business world. Due to increased client demand and recent expansions, we have several account executive positions open. The Marketing and Sales Associate position is considered an entry-level position meaning thorough training is provided. We believe that our fun, upbeat atmosphere develops individuals rapidly and builds both personal and professional relationships.

Previous consulting, marketing, and sales experience is a plus but not necessary. All staff begin their career as entry-level account representatives because we only promote from within. Each Marketing and Sales Associate gets equipped with the industry and client knowledge necessary for success through entry-level training on consumer preferences, sales, customer service, market trends, and business practices. If you are looking for interpersonal work, exciting problem-solving, business development, and client evolution, the Marketing and Sales Associate position is for you!

Entry Level Marketing and Sales Associate Responsibilities:
  • Deliver an exceptional customer experience - ask questions to understand the customer's lifestyle and personal needs, encourage open communication and honesty, and provide product recommendations specifically curated to address their needs and drive sales
  • Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness
  • Track and process new orders, account upgrades, and escalate customer complaints to the appropriate department
  • Maintain a broad working knowledge of all products, services, and promotions available to our customers and stay current on industry-related news
  • Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, and streamlining technical support.
  • May assist in onboarding, training, and mentoring new employees contingent on the success and reputation you build within our firm and amongst our clients and customers
  • Perform other duties as assigned by Senior Management

Marketing and Sales Associate Job Requirements:
  • Can work well within a team environment, have good communications skills and is able to take creative direction
  • Ability to meet tight deadlines and handle constructive criticism
  • General marketing experience
  • Excellent writing and editing skills
  • Must be able to work full-time hours
  • Ability to excel in unsupervised solo assignments as well as team projects.
  • Must be able to work in an energetic, fast-paced environment.
  • Assist team with brainstorming, marketing, branding, and advertising strategies

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