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Case Manager - Per Diem

High Point Treatment Center, Inc. • New Bedford, MA 02740 • Posted 8 days ago

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In-person • Part-time • $21.00-$25.00/hr • Entry Level

Job Highlights

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The Case Manager at High Point Treatment Center, Inc. is responsible for maintaining the safety and security of residents, facilitating intakes of new residents, and providing case management services. This role involves working closely with residents to review and evaluate progress in treatment, making referrals for needed services, and ensuring accurate case file maintenance. The position requires a minimum of a High School Diploma or equivalent, with an Associate's degree or higher and supervised counseling experience in substance use treatment or a closely related field preferred.

Responsibilities

  • Maintain safety and security of residents / facility
  • Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency
  • Understand and follow established referral procedure and schedule intakes
  • Facilitate intakes of new residents including setting up new record and completion of intake paperwork
  • Completion of Initial Individual Service Plan (ISP) with resident
  • Referrals for needed services to appropriate agencies/providers
  • Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents
  • Accurately record resident attendance at meetings, appointments, groups, etc.
  • Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery
  • Attend monthly case review with Program Manager
  • Attend clinical supervision, required staff meetings and trainings
  • Ensure timely completion of Admission/Discharge satisfaction surveys by residents
  • House driving/transportation

Qualifications

Required

  • High School Diploma or GED
  • Valid Driver's License
  • Knowledge of basic computer skills and software programs
  • Excellent communication skills
  • Flexibility and ability to perform multiple tasks
  • Understanding of the relationship between substance use and mental health issues and/or self help programs
  • Understanding of therapeutic boundaries
  • Ability to work with others in a cooperative and collaborative manner

Preferred

  • Associate's degree or higher
  • Supervised counseling experience in substance use treatment or closely related field

Full Job Description

Per Diem Case Manager

Program & Location: Transitional Support Services (TSS), New Bedford
Education & Experience: Minimum of High School Diploma or equivalent, Associate's degree or higher & supervised counseling experience in substance use treatment or closely related field preferred.
Pay Range:
Non-degreed: $21 - $25 (education & experience dependent)
Degreed: $26 - $30 (education & experience dependent)
Status: Per Diem

Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance - Eye Med
  • Long & short term disability
  • Discounted auto/home and renters insurance - Rogers & Gray
  • 403b - Retirement
  • FSA & DCA
  • PFML
  • Employee Assistance Program
  • Bonuses & Referral
  • Eligibility for free classes to become a Licensed Counselor or Recovery Coach
  • Education days to use towards CEU's
  • Free meals at select programs and when available
  • Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

Our Transitional Support Services Programs (TSS) offer services that bridges the gap between detox and step-down services to residential after-care.

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Case Manager Requirements
  • Must present as courteous and professional at all times
  • Demonstrated flexibility and ability to perform multiple tasks
  • Must have excellent communication skills, including the ability to organize ideas in logical and
    clear fashion
  • Knowledge of basic computer skills and software programs
  • Must have the ability to work with others in cooperative and collaborative manner
  • An understanding of the relationship between substance use and mental health issues and/or self help programs
  • Understand and maintain therapeutic boundaries
  • Reinforce rules in a respectful manner
  • Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and
    HIPAA Regulations
  • TB/Flu and Covid19 Assessment
  • Certification in the HPAO approved de-escalation program
  • CPR Certification
  • Successful completion of all trainings upon hire and annually as required

Case Manager Duties & Responsibilities
  • Maintain safety and security of residents / facility
  • Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency
  • Understand and follow established referral procedure and schedule intakes
  • Facilitate intakes of new residents including setting up new record and completion of intake
    paperwork
  • Completion of Initial Individual Service Plan (ISP) with resident
  • Referrals for needed services to appropriate agencies/providers including but not limited to: DTA,
    SSA, DCF, Medical/Mental Health agencies, etc.
  • Maintain accurate case files, ensures required Authorizations to release/obtain information are
    signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP's monthly and ensures periodic evaluations are done timely
  • Accurately record resident attendance at meetings, appointments, groups, etc.
  • Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the
    resident's Individual Service Plan as indicated, including the establishing of additional
    goals/objective and the steps to achieve these goals/objectives
  • Attend monthly case review with Program Manager
  • Attend clinical supervision, required staff meetings and trainings
  • Ensure timely completion of Admission/Discharge satisfaction surveys by residents
  • House driving/transportation
  • All other duties as assigned by the Program Manager

Case Manager Qualifications
  • High School Diploma or GED and one-year experience in substance use treatment field preferred
  • Valid Driver's License