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Customer Service Representative

SI Busineess Solutions • Philadelphia, PA 19019 • Posted 8 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Signature is seeking a Customer Service Representative to join their team in the South Jersey area, focusing on direct Customer Service, Sales, and Marketing work for their Telecom clients. The role involves fostering excellent customer relationships, answering inquiries, suggesting products, up-selling, and closing sales. This position is ideal for individuals with exceptional communication skills and a passion for customer service.

Responsibilities

  • Fostering excellent customer relationships on behalf of our clients
  • Answering any and all product or service inquiries
  • Making suggestions of products and services that may fit the customer needs and wants
  • Up-selling on additional products or services
  • Completely closing sales when necessary

Qualifications

Required

  • 0-1 years of experience in any customer service related field
  • Excellent communication skills
  • A passion for working in customer service

Full Job Description

Signature has been working hard this year to expand our reach with our Telecom clients. We have just opened up our location in the South Jersey area and we are actively looking to grow our team!

Here at Signature, we handle all of the direct Customer Service, Sales, and Marketing work for our clients through our unique approach. We work directly with customers of our clients, putting our focus on building lasting relationships. Our firm has found much success in helping to maintain and grow our client's customer base over the years and we have big goals set as we head towards the coming year. That is why we are currently seeking an individual with exceptional communication skills, and a drive for success to join our team as the Customer Service Representative.

Responsibilities Include:

  • Fostering excellent customer relationships on behalf of our clients
  • Answering any and all product or service inquiries
  • Making suggestions of products and services that may fit the customer needs and wants
  • Up-selling on additional products or services
  • Completely closing sales when necessary

What We Look for:

  • 0-1 years of experience in any customer service related field
  • Excellent communication skills
  • A passion for working in customer service