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Client Services Specialist

Empowering Minds • Remote • Posted 8 days ago

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Remote • Part-time • $18.00-$21.00/hr • Entry Level

Job Highlights

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Empowering Minds is seeking a Client Services Specialist to provide support for their behavioral health programs. This role involves ensuring agency compliance with regulations, managing various administrative tasks, and participating in staff meetings. The position requires an AA degree in Human Services or a related field, with a preference for candidates having at least two years of experience in customer service.

Responsibilities

  • Ensure agency compliance with COMAR regulations, contract terms, policies, and procedures.
  • Complete RSVP, monthly calendar and transportation logs for PRP Groups.
  • Conduct note reading
  • Process Discharges
  • Conduct outreach calls as needed
  • Process referrals
  • Manage rehab plan account
  • Assign Intakes and Annual Assessments
  • Request DLA-20's
  • Participate in mandatory staff meetings as requested

Qualifications

Required

  • AA degree preferably in Human Services field
  • One year of experience within the mental health/social services/human services field
  • Strong organizational skills
  • Excellent time management skills

Preferred

  • Customer service: 2 years

Full Job Description

Job description

OMHC Client Services Coordinator

Hourly Rate: $18 - $21/HR

Status: Hourly, non-exempt

Empowering Minds is a human services agency dedicated to improving the social functioning of adults, adolescents, and children within a framework that recognizes the primary importance of family and community. To this end, the agency's mission to provide comprehensive mental health care to families and children utilizing the services of qualified professionals implementing individualized rehabilitation plans that assist all persons in obtaining their desired goals. To honor this commitment, we are involved in partnering with other agencies aimed at providing better health care. These include consultation and service provisions to area schools, other community agencies, groups, and individuals, as well as other cooperative prevention efforts.

Empowering Minds Resource Center is looking for a candidate to provide aclient services support for our behavioral health programs.

The duties and responsibilities of the Client Service Coordinator position includes but is not inclusive of or limited to the following:
  • Ensure agency compliance with COMAR regulations, contract terms, policies, and procedures.
  • Completing RSVP, monthly calendar and transportation logs for PRP Groups.
  • Conduct note reading
  • Process Discharges
  • Conduct outreach calls as needed
  • Process referrals
  • Manage rehab plan account
  • Assign Intakes and Annual Assessments
  • Request DLA-20's
  • Participate in mandatory staff meetings as requested

Minimum Qualifications: AA degree preferably in Human Services field One year of experience within the mental health/social services/human services field Strong organizational skills Excellent time management skills

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Schedule:

Monday to Friday 9:00am to 5:30pm

Experience:

Customer service: 2 years (Preferred)

Shift availability:

Day Shift (Required)

Work Location: Remote