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Program Analyst
EasterSeals NH • Remote • Posted 8 days ago
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Remote • Full-time • $65,000/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Program Analyst at Easterseals New Hampshire plays a crucial role in supporting program leadership through process improvements, data collection, analytics, and reporting on program quality, regulatory compliance, grants, and outcome metrics. This individual will be responsible for developing new reporting, managing customer experience survey data, and assisting with functionality enhancements to client health record systems.
Responsibilities
- Support the development of new/revised reporting on program quality improvement, regulatory/accreditation compliance, grant outcomes and client progress outcome metrics.
- Document requirements for data format needed for reporting.
- Design and implement appropriate system for data collection (if needed).
- Develop reports on platform appropriate for program requirements.
- Create formal analysis report content, format and frequency.
- Analyze and prepare regular reports for presentation to program team.
- Manage program customer experience survey data collection and reporting.
- Document requirements for survey content and recommended data collection method.
- Develops survey on platform appropriate for ease of survey response and reporting
- Determine and monitor survey completion metrics for data validity
- Assist program with functionality enhancement development to existing client health record systems.
- Advise program on configuration options within existing system functionality.
- Document functional requirements for any enhancement needed in system that require development.
- Collaborate with IT or program system lead on development.
- Assist with testing and review of development with program and communicate issues/feedback to development team.
- Prepare documentation for program users.
Qualifications
Required
- Bachelor's Degree in business administration/analysis or experience in related field
- Three (3) + years' experience in business or data analysis role
- Experience in reporting tool or business intelligence modeling (Power BI helpful)
- Relational database experience
- Strong written, visual and verbal communications
- Proficient knowledge of Microsoft Office suite of applications
- Ability to work independently and problem solve
- Comprehends and follows written and verbal instructions
- Valid Driver's license and reliable transportation
Preferred
- Project management and/or training experience
Full Job Description
Since 1936, Easterseals New Hampshire has provided exceptional services to ensure we change the way the world defines and views disability by making profound, positive differences in people's lives every day.
Easterseals NH services include early childhood centers of excellence, medical rehabilitation, camping and recreation, vocational services, senior services, substance use treatment, adult day programs, community-based services, individual service options, transportation services, residential service options, and veterans services.
We are looking for a Program Analyst to join our team! The individual in this key position will assist program leadership in attaining objectives through process improvements, data collection, analytics and reporting on program quality, regulatory compliance, grants and outcome metrics.
The Program Analyst will be responsible for the following:
Qualifications:
Hours: This is a full-time position.
Compensation: $65,000 annually.
Location: Remote, ability to attend regular meetings in Manchester.
We offer a comprehensive benefits package for full-time, eligible employees, including:
In addition, both full and part-time employees receive:
We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.
To learn more about this role, please click on the blue "Apply Now" button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Patrick: www.calendly.com/eastersealsnh-patrick/15min
Difficulty submitting your application or scheduling time to chat? Contact Patrick at 603-851-2705 or pegan@eastersealsnh.org.
EOE
Other details
Apply Now
Easterseals NH services include early childhood centers of excellence, medical rehabilitation, camping and recreation, vocational services, senior services, substance use treatment, adult day programs, community-based services, individual service options, transportation services, residential service options, and veterans services.
We are looking for a Program Analyst to join our team! The individual in this key position will assist program leadership in attaining objectives through process improvements, data collection, analytics and reporting on program quality, regulatory compliance, grants and outcome metrics.
The Program Analyst will be responsible for the following:
- Support the development of new/revised reporting on program quality improvement, regulatory/accreditation compliance, grant outcomes and client progress outcome metrics.
- Document requirements for data format needed for reporting.
- Design and implement appropriate system for data collection (if needed).
- Develop reports on platform appropriate for program requirements.
- Create formal analysis report content, format and frequency.
- Analyze and prepare regular reports for presentation to program team.
- Manage program customer experience survey data collection and reporting.
- Documents requirements for survey content and recommended data collection method.
- Develops survey on platform appropriate for ease of survey response and reporting
- Determine and monitor survey completion metrics for data validity
- Create formal analysis report content, format and frequency.
- Analyze and prepare regular reports for presentation to program team.
- Assist program with functionality enhancement development to existing client health record systems.
- Advise program on configuration options within existing system functionality.
- Document functional requirements for any enhancement needed in system that require development.
- Collaborate with IT or program system lead on development.
- Assist with testing and review of development with program and communicate issues/feedback to development team.
- Prepare documentation for program users.
Qualifications:
- Bachelor's Degree in business administration/analysis or experience in related field
- Three (3) + years' experience in the following areas:
- Business or data analysis role
- Reporting tool or business intelligence modeling (Power BI helpful)
- Relational database experience
- Demonstration of strong written, visual and verbal communications is required
- Proficient knowledge of Microsoft Office suite of applications
- Capability to work independently and problem solve
- Comprehends and follows written and verbal instructions
- Project management and/or training experience a plus
- Valid Driver's license and reliable transportation
Hours: This is a full-time position.
Compensation: $65,000 annually.
Location: Remote, ability to attend regular meetings in Manchester.
We offer a comprehensive benefits package for full-time, eligible employees, including:
- Medical, Dental, Vision, Life & Disability
- Paid Time Off (PTO) begins accruing on your first day!
- 10 Paid Holidays - includes a Floating Holiday of your choice
In addition, both full and part-time employees receive:
- 403 (b) Employer Match - up to a maximum of 3%
- Tuition Reimbursement after one year of employment
- Employee Assistance Program
- Federal student loan forgiveness eligibility and student loan repayment for qualifying positions
- Employee Discounts
- Wellness Programs: Health coaching, on-site and remote nutritional counseling services, remote and on-site fitness classes, reimbursement programs for weight loss & tobacco cessation
- All Employees of Easterseals NH are now eligible for DailyPay, a new optional benefit that allows you to access your pay whenever you need it.
We are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.
To learn more about this role, please click on the blue "Apply Now" button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Patrick: www.calendly.com/eastersealsnh-patrick/15min
Difficulty submitting your application or scheduling time to chat? Contact Patrick at 603-851-2705 or pegan@eastersealsnh.org.
EOE
Other details
- Job Function Support
- Pay Type Salary
Apply Now
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