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Clerk

The Chickasaw Nation • Davis, OK 73039 • Posted 9 days ago

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In-person • Part-time • Entry Level

Job Highlights

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The Clerk at the Chickasaw Travel Stop #585 is responsible for operating the cash register, stocking the store, and providing first-class customer service. This role involves maintaining the cleanliness and safety of the work area, adhering to all relevant laws and policies, and promoting signature products. The position requires no prior experience and is part-time, working 38 hours per week.

Responsibilities

  • Provides first class customer service - courteous and helpful to all internal and external customer types
  • Completes all training and development requirements and participates in continuing education opportunities
  • Maintains general upkeep of work area and maintains a safe environment
  • Maintains and promotes professionalism
  • Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area
  • Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures
  • Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles
  • Assists and guides customers with purchase selection and promotes products to increase guest satisfaction and store sales
  • Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
  • Audits register and change box funds by counting their shift bag down before and after closing out shift
  • Stocks inventory by placing products on display shelf for customer availability
  • Performs all other duties as assigned

Qualifications

Required

  • Able to follow instructions, both written and oral
  • Able to adhere to all scheduling and attendance requirements
  • Honesty, truthfulness, reliability, accountability
  • Able to read, understand and apply regulations and policies
  • Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
  • Vacuum cleaner, basic equipment, knowledge carpet care
  • Janitorial equipment and supplies
  • Operate point-of-sale terminal
  • High School, GED or Equivalent
  • Pass general background check

Preferred

  • Pass gaming background check
  • Gaming license or permit as required by assigned position

Full Job Description

We are currently looking for a Part Time 38 Clerk to join our Oak Hills Travel Gaming Operations Unit 2 team located at the Chickasaw Travel Stop #585 working .

Summary:
Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service.

Responsibilities:
* Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
* Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures
* Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles
* Assists and guides customers with purchase selection
- Engages potential customers and guides with selection and purchase decisions
- May order catolog items if not in stock
- Promotes products to increase guest satisfaction and store sales
* Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
- Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
- Provides accurate change for cash purchases
- Processes discounts, refunds, exchanges, coupons accurately
- Balances register/terminal and completes reports for receipts, cash balance
- May perform minor trouble shooting of POS
- Maintains accurate cash count and assume responsibility for any shortages at end of shift
- May be responsible to confirm POS pricing updates
* Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift
* Stocks inventory several times during shift by placing products on display shelf for customer availability
* Performs all other duties as assigned

Competencies:
Essential:
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Honesty, truthfulness, reliability, accountability
* Able to read, understand and apply regulations and policies
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:
Essential:
* Vacuum cleaner, basic equipment, knowledge carpet care
* Janitorial equipment and supplies
* Operate point-of-sale terminal

Experience:
Essential:
* No prior experience required.

Education:
Essential:
* High School, GED or Equivalent

Credentials:
Essential:
* Pass general background check

Nonessential:
* Pass gaming background check
* Gaming license or permit as required by assigned position

Working Conditions:
Essential:
* May work where cigarette smoking occurs
* Bright and Flashing lights
* Customer service
* Retail store
* Warehouse freezer/cooler
* Commercial and residential vacuum
* Computers, printers, phones
* Point-of-sale equipment
* Potential exposure to cleaning fluids and solvents
* Communications written, verbal
* Pass pre-employment drug test
* Frequently bend, kneel, stoop, push, reach
* Hand-eye coord, reach and grasp
* Frequently lift and or carry up to 25 lbs
* Moderately strenuous work
* Standing up to 100% of shift
* Walking up to 75% of shift
* May work day shift
* May work evening shift
* May work holidays
* May work night shift
* May work rotating shifts
* May work weekend shift