Restaurant Assistant General Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Ensures flawless execution of every detail, every shift, by every team member, to ensure we exceed Guest expectations at all times.
• Provides direction, coaching, training and development for team members including food quality, service standards, safety and sanitation, and company policies and procedures.
• Ensures all food, beverage and service standards, policies and procedures are adhered to.
• Partners with the GM to ensure financial performance of the restaurant.
• Ensures consistent execution of all systems, standards, inventory and cost controls.
• Partners with GM to create and implement plans that result in improved financial performance in all areas of the operation.
• Utilizes catering team to inspire community involvement and build sales.
• Ensures team members and manager schedules support the positive performance of the restaurant.
• Interviews and assists in final selection of all team members, maintaining appropriate staffing par levels.
• Partners with GM to verify that all daily administration is carried out according to policy and standards.
• Proactively organizes and plans work anticipating the ever changing needs of the business.
• Communicates effectively with the guest, team members, management team, local owner, Station 5 team, and vendors.
• Responds to guest feedback promptly and ensures positive guest recovery.
• Ensures cleanliness of exterior and interior facilities and sufficient supply levels to execute their responsibilities.
• Follows safety procedures and standards when operating all equipment.
• Provides a safe and professional, non-hostile, harassment free working environment for team members.
• Ability to handle multiple priorities, work under stress and exercise good judgment.

Qualifications

Required

• High school diploma or general equivalency diploma (GED). Some college preferred.
• Minimum of three years of high volume full-service restaurant management experience.
• Exceptional leadership and motivational skills.
• Ability to attract, train, develop and retain the very best Team Members in the industry.
• Exceptionally strong guest service focus.
• Ability to define, measure and attain financial goals for the restaurant.
• Ability to sit or stand for extended periods of time and work in a restaurant environment.
• Ability to lift at least 50 pounds.
• Ability to talk and hear, and use hands repetitively to finger, handle, feel or operate kitchen equipment and other standard office equipment; reach with hands and arms; bend, kneel and crouch and climb.
• Climbing ladder and step stool.
• Dexterity required for handling food items and dishes.