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Teller

Credit Union of Georgia • Marietta, GA 30068 • Posted 9 days ago

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In-person • Full-time • Entry Level

Job Highlights

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Credit Union of Georgia is seeking a Teller for their East Cobb branch. This role involves providing exceptional member service, including efficient and accurate transaction processing, and upselling products and services. The position offers competitive compensation and benefits, as well as growth opportunities.

Responsibilities

  • Uphold Credit Union of Georgia brand standards, including following all steps of our unique member experience and delivering top level member service.
  • Efficient and accurate transaction processing, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
  • Answer member questions concerning Credit Union services and direct members to appropriate department for specific information and service.
  • Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
  • Post transactions to member accounts and maintain member records with minimal errors.
  • Balance cash drawer and complete daily transactions with minimal errors.
  • Perform miscellaneous tasks including scanning checks, teller work, filing, computer input, assisting members with the Coin Sorter, or answering the telephone.
  • Upsell products and services of the Credit Union.
  • Abide by, and maintain current and thorough knowledge of Credit Union policies and procedures.

Qualifications

Required

  • 1+ years practical work experience.
  • Cash handling and customer service experience strongly preferred.
  • High school degree or GED required.

Full Job Description

Are you looking for a rewarding career with an organization that puts people first? We are looking for a talented Teller to help our growing East Cobb branch.

We offer a competitive comp and benefits package as well as growth opportunities. Come grow with us.

Our tellers provide exceptional member service including efficient and accurate transaction processing including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing with quality member service.

Major Duties and Responsibilities
  • Responsible for upholding Credit Union of Georgia brand standards including following all of the steps of our unique member experience and to Engage, Ask, Solve and Excite and deliver top level member service.
  • Responsible for efficient and accurate transaction processing, answering member questions concerning Credit Union services and direct members to appropriate department for specific information and service.
  • Receive and process member financial transactions, including deposits, withdrawals and loan payments, re-pin debit cards; sell money orders and gift cards to members; transfer amounts from member accounts as directed.
  • Post transactions to member accounts and maintain member records with minimal errors as defined in the Teller Standards.
  • Balance cash drawer and complete daily transactions with minimal errors as defined in the Teller Standards.
  • Perform a variety of miscellaneous tasks including scanning checks and teller work, filing, computer input, assisting members as needed with the Coin Sorter, or answering the telephone.
  • Upsell products and services of the Credit Union
  • Abides by, and maintains current and thorough knowledge of Credit Union policies and procedures
  • Other duties as assigned.

Requirements

Experience
  • 1+ years practical work experience.
  • No teller experience required, but cash handling and customer service experience is strongly preferred.

Education
  • High school degree or GED required.

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

Credit Union of Georgia is an equal opportunity employer.

No phone calls please. No recruiters.