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Health Center Assistant/Medical Assistant

Planned Parenthood Southeastern Pennsylvania • Philadelphia, PA 19019 • Posted 8 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Planned Parenthood Southeastern Pennsylvania is seeking a Health Center Assistant to join their team. This role involves working closely with patients to provide sexual and reproductive health care, including scheduling, financial assessment, patient intake, and patient education. The position requires a high school diploma or GED, strong customer service skills, and a commitment to advancing race and equity. Training is provided on the job for healthcare/medical experience.

Responsibilities

  • Schedule, register, and welcome patients
  • Conduct financial assessment, review insurance, and collect payment
  • Perform patient intake including obtaining vitals, lab work, patient history and more
  • Perform venipuncture and IM injections
  • Engage in meaningful conversations with patients about sexual and reproductive health
  • Provide non-judgmental patient education, counseling, and referrals
  • Support providers with patient care and procedures
  • Maintain safe environment through cleaning, disinfecting, and steam sterilization
  • Use Electronic Medical Record system and Telemedicine platform

Qualifications

Required

  • High school diploma or GED
  • Strong customer service skills
  • Commitment to advancing race (+) equity
  • Awareness of multiple group identities and their dynamics
  • Demonstrated ability to communicate clearly and directly
  • Strong sense of accountability to equitable practices
  • Understanding of the impact of identity dynamics on organizational culture
  • Commitment to PPSP's In This Together service ethos, workplace values, and service standards

Preferred

  • Healthcare/Medical experience
  • Epic experience

Full Job Description

Planned Parenthood Southeastern Pennsylvania is the local affiliate of the country's leading sexual and reproductive health care advocate and provider. Planned Parenthood Southeastern Pennsylvania operates 10 health centers throughout Chester, Delaware, Montgomery, and Philadelphia counties. Nationwide, Planned Parenthood affiliates operate more than 600 health centers, providing medical services and sexuality education for millions of individuals (adults and teens) each year. We also work with allies worldwide to ensure that all people have the right and the means to meet their sexual and reproductive health care needs.

Be part of the diverse and inclusive Planned Parenthood family and join us as a Health Center Assistant. Work hand-in-hand with like-minded individuals in an environment built on collaboration, open communication, and mutual respect. We are looking for passionate, dedicated people who are eager to make positive contributions to their community and to our mission. If you have a high school diploma or GED, strong customer service skills, and a desire to work in a fast-paced team environment, consider a career as a Health Care Assistant in one of our family planning or surgical centers.

Key Requirements:
    • Commitment to advancing race (+) equity in one's work: interested in expanding knowledge about the role that racial inequity plays in our society
    • Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions
    • Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn
    • Strong sense of accountability to equitable practices
    • Understanding of the impact of identity dynamics on organizational culture
    • Commitment to PPSP's In This Together service ethos, workplace values, and service standards

Our Health Center Assistants are integral to our patient care team and we train on the job to:
    • Healthcare/Medical experience REQUIRED
    • Epic experience PREFERRED
    • Schedule, register, and welcome patients
    • Conduct financial assessment, review insurance, and collect payment
    • Perform patient intake including obtaining vitals, lab work, patient history and more
    • Perform venipuncture and IM injections
    • Engage in meaningful conversations with patients about sexual and reproductive health
    • Provide non-judgmental patient education, counseling, and referrals
    • Support providers with patient care and procedures
    • Maintain safe environment through cleaning, disinfecting, and steam sterilization
    • Use Electronic Medical Record system and Telemedicine platform

Planned Parenthood Southeastern Pennsylvania (PPSP) is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local laws. PPSP is committed to building an inclusive workplace that values diversity, equity, and inclusion, and reflects the diversity of our communities and patients. We strongly encourage people of color and members of the LGBTQIA+ community to apply.