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Sales Manager

MSC Mediterranean Shipping Company SA • Costa Mesa, CA 92626 • Posted 8 days ago

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In-person • Full-time • $50,000/yr • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Sales Manager at MSC Mediterranean Shipping Company in Costa Mesa is responsible for renewing, retaining, and growing volumes from all segments of business in the assigned territory or product line. This role involves increasing the value of current customer portfolios through upselling and cross-selling, arranging business interactions, understanding customer needs, conducting research to identify new markets and opportunities, and negotiating and closing contracts. The Sales Manager also builds and strengthens relationships with existing and new customers, positions the company as a preferred transport partner, and aligns sales efforts with the commercial strategy.

Responsibilities

  • Renews, retains, and grows volumes from all segments of business in the assigned territory / product line.
  • Increases the value of current portfolio of customers via upselling and cross selling and attracts new customers.
  • Arranges business interactions with current and prospective clients to promote the company's services.
  • Discovers and understands the needs and requirements of the customers in own portfolio, puts in place an account plan according to the account potential, strategic value, and specific needs.
  • Conducts research to identify new markets and customer needs. Identifies new business opportunities & qualifies opportunities.
  • Develops a thorough understanding of the market, customers, and industry. Identifies and analyzes customer preferences to properly direct sales efforts.
  • Builds and presents compelling proposals addressing customers and prospects' needs and requests, in line with the company's procedures and pricing guidelines.
  • Negotiates and closes contracts.
  • Properly and timely records the sales activity in the company's systems.
  • Ensures a healthy sales pipeline, to support long-term sustainable growth.
  • Builds accurate sales forecasts and reports. Adjusts the sales activities based on the status of the sales pipeline, the sales target, and the market indicators.
  • Builds and strengthens long-term relationships with existing and new customers.
  • Positions the company as a preferred transport partner. Aligns sales efforts with the commercial strategy through close collaboration with Trade, Marketing and Customer Service.

Qualifications

Required

  • Bachelor's degree or equivalent experience
  • Minimum 5 years of selling transportation services (preferably ocean transportation)
  • Strong knowledge of the local market as well as industry trends
  • Strong knowledge of commercial and financial jargon of international trade
  • Knowledge of CRM software
  • Valid driver's license and favorable driving record
  • Ability to drive and travel by plane to and from customer locations
  • Ability to get into and out of a vehicle several times daily
  • May stand for an extended periods while discussing with customers
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at a time
  • Authorization to work in the U.S

Preferred

  • Analytical skills: Advanced
  • Commercially minded: Fundamental
  • Communication skills: Advanced
  • Internal customer orientation: Advanced
  • Empathy: Advanced
  • Leadership: Intermediate
  • Organizational skills: Expert
  • Team player: Expert
  • English: Expert
  • MS Office (MS Excel, PowerPoint, Word) with the ability to learn other software: Expert

Full Job Description

Sales Manager

MSC USA - Costa Mesa

85,000.00 - 120,000.00 USD

Job Summary/ Key Responsibilities:

Renews, retains, and grows volumes from all segments of business, in the assigned territory / product line.

Key Responsibilities & Duties

• Increases the value of current portfolio of customers via upselling and cross selling and attracts new customers.

• Arranges business interactions (e.g., meetings, calls) with current and prospective clients, to promote the company's services addressing or predicting clients' objectives.

• Discovers and understands the needs and requirements of the customers in own portfolio, puts in place an account plan according to the account potential, strategic value, and specific needs.

• Conducts research to identify new markets and customer needs. Identifies new business opportunities & qualifies opportunities.

• Develops a thorough understanding of the market, customers, and industry. Identifies and analyzes customer preferences to properly direct sales efforts.

• Builds and presents compelling proposals addressing customers and prospects' needs and requests, in line with the company's procedures and pricing guidelines.

• Negotiates and closes contracts.

• Properly and timely records the sales activity in the company's systems.

• Ensures a healthy sales pipeline, to support long-term sustainable growth.

• Builds accurate sales forecasts and reports. Adjusts the sales activities based on the status of the sales pipeline, the sales target, and the market indicators.

• Builds and strengthens long-term relationships with existing and new customers.

• Positions the company as a preferred transport partner.

• Aligns sales efforts with the commercial strategy through close collaboration with Trade, Marketing and Customer Service.

• Performs other duties, as necessary.

Qualifications & Key Competencies:

Required Education and Experience

• Bachelor's degree or equivalent experience

• Minimum 5 years of selling transportation services (preferably ocean transportation)

• Strong knowledge of the local market as well as industry trends

• Strong knowledge of commercial and financial jargon of international trade

• Knowledge of CRM software

• Valid driver's license and favorable driving record.

Required Skills and Abilities

• Analytical: Advanced

• Commercially minded: Fundamental

• Communication skills: Advanced

• Internal customer orientation: Advanced

• Empathy: Advanced

• Leadership: Intermediate

• Organizational skills: Expert

• Team player: Expert

• English: Expert

• MS Office (MS Excel, PowerPoint, Word) with the ability to learn other software: Expert

Physical Demands

• Ability to drive and travel by plane to and from customer locations

• Ability to get into and out of a vehicle several times daily

• May stand for an extended periods while discussing with customers

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at a time

Travel Requirements

• Ability and willingness to travel up to 75% of the time.

Work Authorization

• Authorization to work in the U.S

What We Offer
  • Health Insurance
  • Dental & Vision Insurance
  • Life Insurance: one-time annual salary up to $50,000
  • Long Term Disability Insurance
  • Paid Parental Leave
  • Business Travel Insurance
  • Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
  • Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:
  • Short Term Disability Insurance
  • 401K Plan - 3% Safe Harbor Contribution with option for additional 3% employer match.
  • Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
  • Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered inGeneva, Switzerland, is a global leader in transportation and logistics,privately owned and founded in 1970 by Gianluigi Aponte. As one of the world'sleading container shipping lines, MSC has 675 offices across 155 countriesworldwide, with the MSC Group employing over 200,000 people. The company hasevolved from a one vessel operation into a globally respected business with afleet of 800 vessels that provides timely delivery of goods and services tocustomers of all industries and sizes. With access to an integrated network of road, rail,air, and sea transport resources which stretches across the globe, the companyprides itself on delivering global service with local knowledge. MSC's shippingline sails on 300 trade routes and calls at 520 ports, carrying some 22.5million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.