Engineer-System Performance - III

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Collecting and using hourly and daily service measurement data to optimize the LTE and 5G networks.
• Representing the team for feature related projects, new node integration, and other centralized tasks by meeting deliverables and holding other parties accountable per project plan.
• Troubleshooting hardware and performance problems independently or by coordinating with other teams.
• Supporting Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.
• Reporting issues to appropriate engineers.
• Resolving customer service issues, assisting in implementing solutions, and collecting drive test data in support of performance evaluations and build program prioritization.

Qualifications

Required

• Expertise with NR and LTE technology, including VoLTE and RAN network performance.
• Knowledge of Ericsson systems including ENM and RAN equipment.
• Experience with performance reporting tools and methodologies with the purpose of identifying customer impacting issues, and optimizing cellular network performance.

Preferred

• Knowledge of programming languages such as Python or scripting tools.
• Experience with tools such as RTT, DMAT, TrueCall, Airwave.
• Knowledge of Samsung systems, including USM and RAN equipment.
• Data analytics experience, using tools like Tableau.
• Experience with Root Metrics data collection and reporting.