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Engineering Supervisor
Insight Global • San Diego, CA 92108 • Posted 6 days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
Insight Global is seeking an Engineering Supervisor to oversee a security engineering team in San Diego. The role involves leading a team of 6 engineers to support an enterprise-level customer with escalations, project requests, break fixes, and new installs. Responsibilities include customer-facing activities (50%) and managing the engineering team (50%), including performance reviews, scheduling plans, and ensuring timely delivery of customer requests.
Responsibilities
- Lead a team of 6 engineers to support an enterprise-level customer.
- Oversee escalations, project requests, break fixes, and new installs.
- Engage in customer-facing activities, meeting with the customer's engineering leadership team.
- Understand customer pain points and needs.
- Manage the engineering team, including conducting performance reviews.
- Work on scheduling plans.
- Ensure timely delivery of customer requests.
Qualifications
Required
- 2+ years of managerial level experience of engineers or project management experience leading a team of engineers on delivery.
- Basic understanding of access control, video systems, and network infrastructure.
- Ability to track hours on a project.
- Ability to negotiate and have tough conversations with customers.
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
Job Description
Insight Global is looking for a Engineering Supervisor to oversee a security engineering team in San Diego. This person will be responsible for leading the team of 6 engineers that supports an enterprise level customer with any escalations, project requests, break fixes, or new installs. 50% of the role will be customer facing, meeting with the customers engineering leadership team, understanding customer pain points and dealing with customer needs, and the other 50% of the role will managing the engineering team, conducting performance reviews, working on scheduling plans, and ensuring the timely delivery of the customer requests.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-2+ years of managerial level experience of engineers (can also consider project management experience that has lead a team of engineers on delivery)
-Basic understanding of how access control, video systems, and network infrastructure work together - needs the general ability to understand specific parts of each system and how to verbalize what are requirements needed for each of those systems
-Ability to track hours on a project
-Ability to negotiate and have tough conversations with customers null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global is looking for a Engineering Supervisor to oversee a security engineering team in San Diego. This person will be responsible for leading the team of 6 engineers that supports an enterprise level customer with any escalations, project requests, break fixes, or new installs. 50% of the role will be customer facing, meeting with the customers engineering leadership team, understanding customer pain points and dealing with customer needs, and the other 50% of the role will managing the engineering team, conducting performance reviews, working on scheduling plans, and ensuring the timely delivery of the customer requests.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
-2+ years of managerial level experience of engineers (can also consider project management experience that has lead a team of engineers on delivery)
-Basic understanding of how access control, video systems, and network infrastructure work together - needs the general ability to understand specific parts of each system and how to verbalize what are requirements needed for each of those systems
-Ability to track hours on a project
-Ability to negotiate and have tough conversations with customers null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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