Earnbetter

Job Search Assistant

Logo

Front Desk

Marriott • Sunny Isles Beach, FL 33160 • Posted 7 days ago

Boost your interview chances in seconds

Tailored resume, cover letter, and cheat sheet

In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Guest Experience Expert at Residence Inn Miami Sunny Isles Beach is responsible for creating a memorable and unique experience for guests throughout their stay. This role involves a wide range of services, including processing operational needs, addressing guest requests, and sharing local area highlights. The position requires mobility, including standing, sitting, or walking for extended periods, and handling objects weighing less than or equal to 10 pounds without assistance.

Responsibilities

  • Deliver a wide range of services that guide guests through their entire stay.
  • Process operational needs.
  • Address guest requests.
  • Complete reports.
  • Share the highlights of the local area.
  • Move about their space and do what needs to be done.
  • Ensure transactions feel like part of the experience.
  • Create a safe work place.
  • Follow company policies and procedures.
  • Maintain confidentiality.
  • Protect company assets.
  • Uphold quality standards.
  • Ensure professional appearance and communications.

Qualifications

Required

  • High school diploma or G.E.D. equivalent.
  • Ability to be on feet and moving around for an extended time.
  • Willingness to take a hands-on approach to work.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Full Job Description

**Additional Information** Weekly pay, Pay rate: $16.10, Shifts: AM, PM

**Job Number** 24161809

**Job Category** Rooms & Guest Services Operations

**Location** Residence Inn Miami Sunny Isles Beach, 17700 Collins Avenue, Sunny Isles Beach, Florida, United States

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.