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Team/Crew Leader
Sonic Drive-In • Massillon, OH 44646 • Posted 5 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Team/Crew Leader at Sonic Drive-In performs, leads, and supervises basic operational duties to provide quality products and service to guests. This role involves performing station duties, assisting with new employee orientation and training, complying with company policies, and performing regular cleaning and sanitation duties. The position requires knowledge of restaurant operations, basic math and reading skills, and the ability to multitask and make decisions.
Responsibilities
- Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru if applicable) as assigned to meet operational standards
- Assist with new employee orientation and training
- Comply with all company policies, procedures, and operational standards
- Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
- Lead shift meetings
- Report customer or employee complaints/issues to MOD
- Move and stock food product weighing up to 50 pounds
- Perform other job-related duties as assigned or required
Qualifications
Required
- General restaurant or retail knowledge
- Basic math and reading skills
- Effective verbal and written communication skills
- Ability to follow directions
- Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
About Sonic Drive-In
SONIC® Drive-In is a fast-food chain known for its unique drive-in dining concept where customers can order from their cars. They serve classic American fast food favorites like burgers, hot dogs, fries, milkshakes, and breakfast items. Sonic, part of Inspire Brands, has over 3,500 locations in the U.S. and some international presence, competing with brands like McDonald's and Burger King.
Full Job Description
**Immediate Supervisor:** Manager on Duty (MOD)
**Status:** Nonexempt
**Position Summary:** This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.
**Essential Job Duties:**
+ Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
+ Assist with new employee orientation and training
+ Comply with all company policies, procedures, and operational standards
+ Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
+ Regular attendance
**ADDITIONAL DUTIES:**
+ Lead shift meetings
+ Report customer or employee complaints/issues to MOD
+ Move and stock food product weighing up to 50 pounds
+ Perform other job-related duties as assigned or required
**Time/Shift Expectations:** Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
**Qualifications and Job Requirements:**
+ Knowledge/Skills
+ General restaurant or retail knowledge
+ Basic math and reading skills
+ Effective verbal and written communication skills
+ Ability to follow directions
+ Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
**Work Environment:** Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
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