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Project and Operations Manager

Boston Neighborhood Community Land Trust • Boston, MA 02298 • Posted 4 days ago via LinkedIn

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In-person • Full-time • Mid Level Manager

Job Highlights

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The Project and Operations Manager at Boston Neighborhood Community Land Trust (BNCLT) will oversee the operations of the organization, focusing on acquisition of housing and other community uses, property management, and organizational operations. This role involves working closely with the Executive Director, community partners, and government agencies to identify and acquire properties for affordable housing, managing contracts and processes during acquisition and property transition, and ensuring effective delivery of services and maintenance of properties. The position also includes implementing and maintaining organizational policies and systems, tracking and organizing required documents, and participating in strategic design and growth of the organization.

Responsibilities

  • Work with BNCLT Executive Director and community partners and government agencies to identify potential sites for acquisition of housing and other community uses
  • Work closely with Property Management team to provide oversite and ensure effective delivery of services and maintenance of properties
  • Manage contracts and process during acquisition, rehab, retrofit or other property and property management transition
  • Work with Property Management and ED to track and address capital needs of properties
  • Help manage BNCLT’s Ground Lease development and implementation, as well as working with new BNCLT home buyers for our first (and subsequent) home ownership development project(s)
  • Implement, maintain, and improve BNCLT policies, procedures and systems related to the operation of BNCLT
  • Track and organize required documents and data for all aspects of the organization
  • Track subscriptions and membership
  • Work with Financial Advisor to meet compliance and reporting requirements for lenders, grantors, regulatory agencies and for the annual audit
  • Manage office space
  • Participate in BNCLT staff meetings, retreats and events
  • Occasional evening and weekend hours are required
  • Take part in the strategic design and growth of BNCLT

Qualifications

Required

  • Excellent communication and interpersonal skills
  • Ability to relate to residents and external partners and stakeholders
  • Proven experience and knowledge of project management, budgeting, financial systems, organizational development
  • Computer fluency in Microsoft Office Suite; competency in spreadsheet management
  • Willingness to manage multiple tasks and projects independently
  • Well-organized and can respond quickly
  • Alignment with BNCLT’s mission and approach to addressing racial housing inequities and displacement
  • Understanding of the community land trust model
  • Experience working in a multicultural community
  • Ability to build strong partnerships with a diverse group of constituents

Preferred

  • Master’s degree in urban planning, real estate development, organizational management or related field
  • Experience working with city and state government agencies
  • Language competency in Spanish, Haitian Creole, or Portuguese

Full Job Description


Boston Neighborhood Community Land Trust (BNCLT) works to combat displacement by creating permanently affordable, community-controlled housing in the Boston area, with a geographic focus on Roxbury, Dorchester, and Mattapan. BNCLT builds neighborhood stability, housing equity, and community strength among low- and moderate-income residents most at risk of displacement; and through the collective strength of partners working toward a shared and equitable future. BNCLT’s primary focus is to take properties off the speculative market by acquiring scattered site buildings for rental and home ownership.


BNCLT plans to continue its pace of acquisition for rental buildings, as well as to acquire homes that can be sold affordably to home buyers, using a ground lease to regulate affordability over time. BNCLT’s top priority is to prevent the displacement of residents in predominantly BIPOC neighborhoods in Dorchester, Roxbury, and Mattapan. BNCLT understands the importance of flexibility in its model in order to reach properties that are most at risk of speculative purchase that can lead to the displacement of residents. To this end, BNCLT will purchase occupied or vacant homes to be permanently affordable, as a means to stabilize families and neighborhoods.


BNCLT is on a strong growth path, and we are excited to grow our team to build the capacity we need as we broaden our reach and our impact.


The Project and Operations Manager will work closely with Executive Director to oversee the operations of BNCLT, Inc

Acquisition

  • Work with BNCLT Executive Director and community partners and government agencies to identify potential sites for acquisition of housing and other community uses
  • Work closely with Property Management team to provide oversite and ensure effective delivery of services and maintenance of properties
  • Manage contracts and process during acquisition, rehab, retrofit or other property and property management transition
  • Work with Property Management and ED to track and address capital needs of properties
  • Emerging: help manage BNCLT’s Ground Lease development and implementation, as well as working with new BNCLT home buyers for our first (and subsequent) home ownership development project(s)

Office/Organizational Operations

  • Implement, maintain, and improve BNCLT policies, procedures and systems related to the operation of BNCLT
  • Track and organize required documents and data for all aspects of the organization
  • Track subscriptions and membership
  • Work with Financial Advisor to meet compliance and reporting requirements for lenders, grantors, regulatory agencies and for the annual audit
  • Manage office space

General

  • Participate in BNCLT staff meetings, retreats and events
  • Occasional evening and weekend hours are required
  • Take part in the strategic design and growth of BNCLT, a dynamic, grassroots organization focused on systems change, anti-displacement, and race and class justice.


We are looking for a candidate with strong organizational and communication skills, and willingness to take on/learn new things in a collaborative environment.

Desirable Qualifications:

● Excellent communication and interpersonal skills and ability to relate to residents and external partners and stakeholders

● Proven experience and knowledge of project management, budgeting, financial systems, organizational development

● Can comfortably manage multiple tasks and projects independently; well-organized and can respond quickly

● Computer fluency in Microsoft Office Suite; competency in spreadsheet management

● Is excited to work in a small team setting, with ample opportunity for innovation

● Shares an alignment with BNCLT’s mission and approach to addressing racial housing inequities and displacement by taking properties off the speculative market

● Has an understanding of the community land trust model

● Has experience working in a multicultural community, with ability to build strong partnerships with a diverse group of constituents

● Experience working with city and state government agencies a plus

● Bachelor’s degree required. Master’s degree in urban planning, real estate development, organizational management or related field preferred

● Language competency in Spanish, Haitian Creole, or Portuguese a plus