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IT Technical Support Associate / Desktop Support ( 100 % Onsite ) ---- Multiple shifts
Zillion Technologies, Inc. • Mount Juliet, TN 37122 • Posted 1 day ago via LinkedIn
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In-person • Full-time • Temporary • Contract • Entry Level
Job Highlights
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The IT Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. This role involves a broad range of IT support services including PC, MAC, software, hardware, and basic network support, as well as collaboration with team members and customers to develop, implement, and continuously improve systems. The position requires onsite work in Mount Juliet, TN, with two available shifts.
Responsibilities
- Provide desktop support and service restoration for daily operations and project efforts.
- Perform a broad range of IT support services including PC, MAC, software, hardware, and basic network support.
- Collaborate with team members and customers to develop, implement, and continuously improve systems.
Qualifications
Required
- 2+ years of relevant experience in Information Technology supporting and troubleshooting Computers, Printers, Server(s), and other Network issues in a corporate network environment.
- Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS, WINS, and FTP.
- Excellent verbal and written communication skills and attention to detail.
- Good time management, organization, and multi-tasking skills.
- Solid analytical and problem-solving skills.
Preferred
- Knowledge of computer operations and their interfaces
- Working knowledge of communications protocols and networking technology and hardware
- Working knowledge of IT infrastructure architecture
- Windows 10 desktop implementation and support
- Microsoft Office and Office 365 services
Full Job Description
*****BEST BILL RATES******
THIS IS A DIRECT BANKING CLIENT REQUIREMENT !
Those authorized to work without sponsorship are encouraged to apply please.
Reach Shaily Sharma - 9084874334
Email: shaily(at)zilliontechnologies(dot)com // 9084874334
Technical Support Associate
100 % ONSITE - Mount Juliet, TN
Duration : 6 months plus extensions / contract to hire
Two positions are open.
2nd shift position: Monday-Thursday 4:00 PM – 3:00 AM
3rd shift position: Friday 8:30 AM to 5:30 PM Saturday and Sunday 5:00 AM to 5:30 PM Monday 8:30 AM – 5:30 PM
The Technical Support Associate is responsible for providing desktop support and service restoration for daily operations and project efforts in a complex, distributed computing environment. Performs a broad range of IT support service: PC, MAC, software, hardware, and basic network support. Collaborates with team members and customers and contributes to the efforts to develop, implement, and continuously improve systems.
Primary Requirements/Skills
• 2+ years of relevant experience working in Information Technology supporting
and troubleshooting Computers, Printers, Server(s), and other Network issues
in a corporate network environment.
• Solid understanding of TCP/IP networking, VPN, DHCP, AD, DNS,
WINS, and FTP
• Excellent verbal and written communication skills and attention to detail.
• Must possess good time management, organization, and multi-tasking skills.
• Solid analytical and problem-solving skills.
Primary Technical Requirements/Skills
• Knowledge of computer operations and their interfaces
• Working knowledge of communications protocols and networking
technology and hardware
• Working knowledge of IT infrastructure architecture.
• Windows 10 desktop implementation and support
• Microsoft Office and Office 365 services.
Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334
Thanks,
Shaily Sharma
Zillion Technologies Inc.
Asst. Director - Talent Acquisition
9084874334
Email: shaily(at)zilliontechnologies(dot)com // 9084874334
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