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Office Manager / Operations Coordinator

Mack & Associates, Ltd. • Rosemont, IL • Posted today via LinkedIn

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In-person • Full-time • $55,000-$60,000/yr • Junior Level

Job Highlights

Using AI ⚡ to summarize the original job post

A boutique professional services firm is seeking a passionate and driven Client Services Associate to join their team and spearhead their operational support initiatives. This role involves establishing and maintaining client accounts, handling various administrative duties such as reporting, document management, client communications, event planning, and ad hoc projects. The position offers a dynamic work environment where no two days are the same.

Responsibilities

  • Provide administrative support to managers and executives at the firm
  • Assist in maintaining and updating client information in the CRM
  • Take charge of distributing mail, ensuring that every correspondence finds its way to its intended recipient promptly and efficiently
  • Partner with the team to send thoughtful client gifts for referrals and during festive holidays
  • Keep our office stocked and ready for action by overseeing the ordering and maintenance of essential office supplies
  • Assist with end of the year reporting

Qualifications

Required

  • Bachelor's degree preferred
  • 1-2 years of operations experience
  • Proficient in Microsoft Office
  • Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization

About Mack & Associates, Ltd.

Mack & Associates, Ltd. is a WBE-certified staffing agency specializing in administrative support placements for large and small companies across various industries. They offer Direct Hire, Temporary, and Temp to Hire positions, utilizing their unique Mack Method to ensure personalized and successful matches between candidates and employers. With over 35 years of experience, their dedicated team led by experienced leaders strives to deliver top-notch service and high-quality talent to meet the specific needs of each client.

Full Job Description

Do you thrive in dynamic environments where no day is the same? A boutique professional services firm is seeking a passionate and driven Office Manager / Operations Coordinator to join their team and spearhead their operational support initiatives. This person will play a pivotal role in establishing and maintaining client accounts, handle various administrative duties such as reporting and document management, client communications, event planning, and ad hoc projects. The salary range for this role is $55-60K/yr dependent on experience.


Responsibilities of the Office Manager / Operations Coordinator:

  • Provide administrative support to managers and executives at the firm
  • Assist in maintaining and updating client information in the CRM
  • Take charge of distributing mail, ensuring that every correspondence finds its way to its intended recipient promptly and efficiently.
  • Partner with the team to send thoughtful client gifts for referrals and during festive holidays.
  • Keep our office stocked and ready for action by overseeing the ordering and maintenance of essential office supplies.
  • Assist with end of the year reporting


Requirements of the Office Manager / Operations Coordinator:

  • Bachelor's degree preferred
  • 1-2 years of operations experience
  • Proficient in Microsoft Office
  • Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization


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