Citi • Florence, KY 41022 • Posted 10 days ago
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The Customer Service Representative at Citi is responsible for evaluating and resolving service inquiries from clients across various platforms, using various computer systems to complete tasks and address account inquiries, and developing knowledge of Citi products and services. This role involves working onsite for training and potentially transitioning to a Home Office Program, depending on performance and conditions. The position offers competitive hourly rates, day 1 health benefits, and opportunities for career development.
About Citi
Citi.com operates in the banking industry, offering online banking, mortgages, personal loans, and investing services. The company focuses on providing a wide range of financial products to meet the diverse needs of individuals, businesses, and institutions, emphasizing excellent customer service and innovative solutions. Through their user-friendly website, customers can access accounts, make transactions, and manage finances securely, with a dedicated customer service team available for support.
Train onsite/ Home Office Program:
This position requires you to complete training onsite at 4600 Houston Road, Florence KY.
After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.
Apply today for our October training classes. Now interviewing for mid-shift and evening work schedules. All work schedules include one weekend day.
Attached resume is required in order to move forward to be considered for an interview
We Offer:
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#CustomerSupport
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Florence Kentucky United States------------------------------------------------------
Primary Location Full Time Salary Range:
$41,600.00 - $53,600.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Sep 06, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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