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Field Marketing Supervisor, Up to $2000 Sign-On Bonus potential*

Hyatt Vacation Ownership • Sacramento, CA 94203 • Posted 8 days ago

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In-person • Full-time • Junior Manager

Job Highlights

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The Field Marketing Supervisor at Hyatt Vacation Ownership is responsible for promoting the brand's image both internally and externally, using sales techniques to maximize revenue while maintaining guest loyalty, and managing sales and marketing activities. This role involves telephone communication with potential owners to set up preview package sales/tours, encouraging purchases or scheduling tours, and performing general office duties to support the sales and marketing team.

Responsibilities

  • Promote awareness of brand image internally and externally.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Hyatt Vacation Ownership.
  • Communicate with potential owners via telephone to set up preview package sales/tours.
  • Encourage guests or callers to purchase or schedule preview package sales/tours.
  • Explain details and requirements related to attending a sales presentation to potential owners.
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Hyatt Vacation Ownership property.
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Full Job Description

Job Description

Currently Offering: Up to $2000 Sign-On Bonus potential*

Up to $2,000 with 1 year of marketing timeshare experience*

*$1,000 paid after forty-five days, *$1,000 paid after six months of employment

Up to $1,000 with no timeshare experience*

*$500 paid after forty-five days, *$500 paid after six months of employment

* Additional terms and conditions apply to the Sign-on Bonus
  • Promote awareness of brand image internally and externally.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Hyatt Vacation Ownership.
  • Communicate with potential owners via telephone to set up preview package sales/tours.
  • Encourage guests or callers to purchase or schedule preview package sales/tours.
  • Explain details and requirements related to attending a sales presentation to potential owners.
  • Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Hyatt Vacation Ownership property.
  • Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
  • Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Job Requirements

#US Sales & Marketing