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Client Services Specialist

Applied Underwriters, Inc. • Omaha, NE 68101 • Posted 7 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Client Services Specialist at Applied Underwriters, Inc. is responsible for providing exemplary customer service to both internal and external contacts. This role involves personally resolving issues or directing incoming requests to the appropriate internal division, handling a variety of tasks including new workers' compensation claims, billing questions, pharmaceutical requests, and utilization review concerns.

Responsibilities

  • Provide exemplary customer service to internal and external contacts
  • Personally resolve issues or direct incoming requests to the appropriate internal division
  • Handle tasks such as new workers' compensation claims, billing questions, pharmaceutical requests, and utilization review concerns

Qualifications

Required

  • High school diploma
  • Exceptional customer service skills
  • Positive, cheerful, team-oriented attitude

Full Job Description

Description

This position will be responsible providing exemplary customer service to internal and external contacts. The Client Services Specialist personally resolves issues or directs incoming requests to the appropriate internal division. Issues may include anything from a new workers' compensation claim, billing question, pharmaceutical request, or utilization review concerns. #LI-Onsite

Requirements

  • High school diploma
  • Exceptional customer service skills
  • Positive, cheerful, team-oriented attitude

Company Benefits

Fully-paid employee Medical Insurance, Dental Insurance, and Vision Insurance
Fully-vested employer match 401(k)
Section 125 - Flexible Spending Account
In-house pharmacy provides employees significant savings and convenience
Tuition Reimbursement