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SR. PROGRAM MANAGER

Commscope • Sunnyvale, CA 94085 • Posted 4 days ago

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Hybrid • Full-time • $135,600-$176,200/yr • Senior Level

Job Highlights

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The Senior Program Manager at CommScope will lead and manage the Ruckus ICX Family of switches, focusing on simplifying network setup and management, enhancing security, minimizing troubleshooting, and making upgrades easy. This role involves working with geographically distributed teams, managing hardware/software product development, and program managing Ruckus Wireless AP programs. The successful candidate will have a strong understanding of the Software Development project life cycle, extensive experience in hardware/software product development, and a track record of successfully delivering against customer requirements.

Responsibilities

  • Agile Scrum Master responsibilities - Writing, decomposing, grooming and estimating Epics, Features, and User Stories
  • Coordinate all program management activities ensuring appropriate communications across internal functional groups and with external customers
  • Define project specific requirements and deliverables
  • Tactical focal point for all project-related activities
  • Drive schedule development and rationalization
  • Host, organize & participate in project meetings & conference calls, record meeting minutes and actions
  • Drive to closure program issues related to day to day activities among multiple programs
  • Communicate status & issues to management in a timely manner. Escalate issues appropriately
  • Extensive experience with project planning Agile tools. JIRA, Kanban, etc.
  • Track, update & monitor customer statistics on escalations, patch releases and release schedules

Qualifications

Required

  • 10 years of successfully managing complex software engineering development and software engineering programs
  • Strong project management skills with the ability to work on and track multiple projects simultaneously
  • Process oriented, track record of developing efficient process interfaces
  • BA/BS degree with 8+ years of related work experience in Program Management, Product Management or Engineering Management in a data communications/network equipment company
  • High degree of flexibility and adaptability and conflict management capability
  • Self-motivated, self-directed, and politically astute
  • Detailed oriented and well organized
  • Strong analytical, problem solving and negotiation skills

Preferred

  • Experience working directly with customer requirements and escalations

Full Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve.How You'll help us connect the world:This role is to work with the Ruckus ICX Family of switches that work together to simplify network set-up and management, enhance security, minimize troubleshooting and make upgrades easy. Our low-latency, non-blocking architecture ensures excellent throughput for the most demanding applications.ICX switches work seamlessly with Ruckus Wi-Fi access points and Ruckus SmartZone network controllers to deliver the most performance and cost effective unified wired & wireless access solutions on the market today.We are looking for a highly skilled, collaborative individual to join our high-performance, cross-functional teams focused on autonomous software engineering.. The successful candidate will be an energizing leader, be an enabler and driver with a strong understanding of the Software Development project life cycle.Previous experience in managing geographically distributed teams required with relevant experience in a data communications/network equipment environment. Extensive experience in hardware/software product development with a track record of successfully delivering against customer requirements. The successful candidate will have key responsibilities to program manage Ruckus Wireless AP programs as well. Experience working directly with customer requirements and escalations is highly desirable.Responsibilities:Agile Scrum Master responsibilities - Writing, decomposing, grooming and estimating Epics, Features, and User Stories Coordinate all program management activities ensuring that appropriate communications takes place across internal functional groups and with external customers as applicableDefine project specific requirements and deliverablesUnderstand the dependencies between Tactical focal point for all project-related activitiesDrive schedule development and rationalizationHost, organize & participate in project meetings & conference calls, record meeting minutes and actionsDrive to closure program issues related to day to day activities among multiple programsCommunicate status & issues to management in a timely manner. Escalate issues appropriatelyExtensive experience with project planning Agile tools. JIRA, Kanban, etc. Track, update & monitor customer statistics on escalations, patch releases and release schedules Required qualifications:10 years of successfully managing complex software engineering development and software engineering programs with demonstrated experience in planning, forecasting, budgeting and executing them. Strong project management skills with the ability to work on and track multiple projects simultaneously.Work with business and customer stakeholders to define product objectives and requirementsProcess oriented, track record of developing efficient process interfacesEnergetic, action oriented with solid business senseBA/BS degree with 8+ years of related work experience in Program Management, Product Management or Engineering Management in a data communications/network equipment company desired.High degree of flexibility and adaptability and conflict management capability.Self-motivated, self-directed, and politically astute.Detailed oriented and well organized. Strong analytical, problem solving and negotiation skillsEffective verbal/written English communicationsLocal candidates only please. #LI-RB1#LI-HYBRIDOur salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $135,600.00 - $176,200.00.
The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.What Happens After You Apply?
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_USWhy CommScope?CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at