Human Resources Manager - Senior Living

Evergreen Woods, North Branford's premier Retirement Community is now accepting applications for a HR Manager. The ideal candidate will have experience in a wide variety of HR components with independent oversight including recruitment, employee retention/engagement, employee training, benefits enrollment, worker's compensation, new hire processing and orientation, FMLA/LOA compliance, unemployment benefits, reporting, decision-making and guidance for following policies and procedures, daily documentation and data entry, as well as compliance with all employment laws and record-keeping, etc. Seeking a highly motivated self-starter who is adept at handling multiple competing priorities and duties in a fast-paced, and results-driven, rapidly changing environment. Recruitment experience a must.

POSITION SUMMARY: This position is the principal point of contact regarding all human resource matters. Leads and directs all recruitment and retention efforts for the community. This position is also the principal point of contact with the management company regarding all the administrative business aspects of the community which includes accounting, budgeting, financial reporting, and accounting support.

ESSENTIAL FUNCTIONS:

Daily/Weekly:

1. Work with Team Members and Department Heads to resolve daily HR, Payroll, Benefits, UKG and Relias issues along with password resets for UKG and Relias.

2. Work with Department Heads to assist in the Progressive Discipline or Counseling of team members.

3. Meet with team members/residents/POAs as needed to assist in resolving complaints and issues.

4. Check UKG Recruiting daily.

5. Push applications to Hiring Managers

6. Schedule Interviews

7. Screen Candidates

8. Conduct 1 on 1 Interviews & Group Interviews

9. Make Job Offers and prepare paperwork for:

o Offer letter and job description

o Ordering background reports (Sterling)

o Local/state background reports (CT, NC, GA, FL)

o Scheduling Drug Screen (Sterling) includes conducting onsite oral drug screen and preparing FedEx clinical pak for shipment.

o PPDs

o Health assessments

o Reference check and license verification

o Upload walk-in/paper applications to UKG

o Move candidates through the appropriate recruit flows and make notes.

o Hire in UKG

10. Submit Open Position Requests to post positions (SharePoint) and hold weekly Open Position calls/meeting with Department Heads

11. Utilize alternative sources like LinkedIn, CareerBuilder, Facebook, etc. for recruitment.

12. Work with local high schools and community colleges at Career Fairs and introduce SLC to school Program Curriculum Directors.

13. Update UKG with new hires, terminations, work/employment changes, LOA updates, etc. and create necessary paperwork for each Employee’s status change.

14. Review and complete onboarding event tasks and follow up with candidate as necessary.

a. Assist new hire in creating personal email, in necessary, and assist in starting the Onboarding process. Assist new hire with uploading documents to onboarding.

b. Submit IT requests for myUnity and other IT access

c. Complete E-verify (ongoing deadline of 3 days after hire)

15. Recruiting items - Review new applications, schedule interviews, follow up with new offers, etc.

16. Add New Hires to UKG

17. Assemble Orientation packets

18. Conduct New Hire Orientation. Set orientation agenda and forward to Department Heads. Setup training computers or make available.

19. Complete E-verify (ongoing deadline of 3 days of hire)

20. Assembling files for new hires – survey ready

21. Create name tags for new Hires and replacement name tags for existing team members.

22. Business card ordering

23. Send messages to Team Members via Regroup (and/or email) for information or touchpoint purposes

24. Recruits in the community (ex. flyers, attending CNA graduations, participating in career day events at High Schools, etc.)

25. Check in with employee regarding any open workers’ comp claims

26. Review benefit enrollments coming due & send reminders

27. Review Relias and assist with other annual training compliance

28. Attend Senior Leadership Meetings

29. Update training files with team member check offs and in-services

Bi-Weekly

1. Distribute updated employee roster to department heads

2. Payroll

3. Send payroll records for OOW injured workers (Workers’ Comp)

Monthly:

1. Attend Monthly Call w/HO

2. Create and Oversee Employee Engagement program. Implement and maintain monthly activities/connection opportunities.

3. Uniform ordering and entering employee payroll deduction for additional purchases

4. Review ACA compliance (average hours worked)

5. Safety Committee meeting and minutes

6. Create and distribute Newsletter

7. Prepare agenda, sign in sheets, and incentives/prizes for monthly All Star Meetings

8. Prepare documentation for Department of Labor monthly survey

9. Pull Relias Training Completion Certificates and file in each team member’s training file (NC requirement)

10. Compile W/C packets

11. Compile Benefits packets

12. Update Supervisor P & P

Quarterly:

1. Compile and disseminate info for Market Wage Analysis for wage band positions

2. Plan and oversee All Star Meetings

3. Work with any Employee relations groups ie, team member of the month, special days etc.

Other Items: completed within 1—5 days of request:

• Wage/employment verifications

• Garnishments

• Respond to unemployment claims and prepare for Appeals Hearing as needed

• FMLA/LOA paperwork and follow up on due dates. Upload all documentation to UKG

• Workers’ Comp claim maintenance (same day) including upload of related documents to UHA - follow up/respond with claims adjuster, report claims, etc.

• Update OSHA log

• Other duties as assigned

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.

• Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.

• Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.

• Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.

• Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things

• Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.

• Professionalism – Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.

• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles:

o People First, Always

o We Exist to Serve our Members

o We Have a Responsibility to be Full

Physical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.

• An individual in this position will be required to lift or carry weight up to 25 lbs.

• May be exposed to minimal to moderate noise.

• May be required to work extended periods of time at a computer terminal.

• May encounter difficult situations, including contact with mentally ill and deceased residents.

TRAVEL: Local and out of state travel, including overnight stays, may be required from time to time to attend conferences, training, meetings, and professional development programs.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree and PHR/SHRM-CP desired

• Two years’ experience in a similar human resources position required

• ATS and Payroll experience desired.

• Three years’ administrative and/or bookkeeping experience.

• Two years’ experience with Medicare billing preferred.

• Proficient in MS Office products, internet and industry specific software programs for marketing,

payroll and accounts payable/receivable.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to work in a fast-paced environment and to prioritize, organize and manage multiple priorities.

• Proficient in Microsoft Office suite and the ability to quickly master new software applications.

• Strong customer orientation to older adults.