Hertz • Burlington, VT 05405 • Posted 1 day ago
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The Flexible Customer Service Representative at Hertz is responsible for consulting with customers on their rental, maximizing revenue opportunities by actively offering products and services, and overcoming customer objections. This role ensures world-class customer service and sales support, including shuttling customers and preparing vehicles for customer pick-up, which involves cleaning, assessing damage, fueling, and refilling all fluids. The position requires strong communication skills and knowledge of equipment operation.
About Hertz
Hertz Corporation is a prominent American car rental company offering a wide range of rental vehicles for personal, business, and special occasion use. With a significant global presence in over 150 countries, the company also operates subsidiaries such as Dollar Rent A Car and Thrifty Car Rental. Despite recent challenges, including a Chapter 11 bankruptcy filing, Hertz is focused on restructuring to continue providing transportation solutions worldwide.
Wages:$19.00/Hourly
The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.
Qualifications:
Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
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Benefits and Perks:
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
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