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Flexible Customer Service Rep

Hertz • Burlington, VT 05405 • Posted 1 day ago

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In-person • Part-time • $19.00/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Flexible Customer Service Representative at Hertz is responsible for consulting with customers on their rental, maximizing revenue opportunities by actively offering products and services, and overcoming customer objections. This role ensures world-class customer service and sales support, including shuttling customers and preparing vehicles for customer pick-up, which involves cleaning, assessing damage, fueling, and refilling all fluids. The position requires strong communication skills and knowledge of equipment operation.

Responsibilities

  • Consult with customers on their rental
  • Maximize revenue opportunities by actively offering products and services
  • Overcome customer objections
  • Ensure the customer receives world-class customer service and sales support
  • Shuttle customers
  • Prepare vehicles for customer pick-up
  • Clean vehicles
  • Assess damage
  • Fuel and refill all fluids

Qualifications

Required

  • Strong oral and written communication skills
  • Ownership, accountability, and initiative
  • Ability to sit, stand, walk, bend, twist, climb, drive, push, pull, speak, hear, write, lift, see, and read
  • Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine

About Hertz

Hertz Corporation is a prominent American car rental company offering a wide range of rental vehicles for personal, business, and special occasion use. With a significant global presence in over 150 countries, the company also operates subsidiaries such as Dollar Rent A Car and Thrifty Car Rental. Despite recent challenges, including a Chapter 11 bankruptcy filing, Hertz is focused on restructuring to continue providing transportation solutions worldwide.

Full Job Description

Wages:$19.00/Hourly

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.

Qualifications:

Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.

Apply today and shift your career into drive for tomorrow!

Benefits and Perks:

  • Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental   
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran