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Client Service Representative

Banfield Pet Hospital • Glendale, CA 91222 • Posted 4 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Client Service Representative at Banfield Pet Hospital is responsible for driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, ensuring good communication with associates and clients, and coordinating the care of clients and pets in a happy, welcoming, friendly, and efficient manner. This role influences clients to return and refer their friends and families.

Responsibilities

  • Drive the flow of clients and pets through the hospital
  • Maximize the productivity of the veterinary medical team
  • Ensure good communication with associates and clients
  • Coordinate the care of clients and pets in a happy, welcoming, friendly, and efficient manner
  • Influence clients to return and refer their friends and families

About Banfield Pet Hospital

Banfield Pet Hospital is the largest privately-owned veterinary practice in the U.S., offering a wide range of veterinary services, including routine check-ups, surgeries, dental care, and diagnostics. They are known for their preventive care approach and provide comprehensive Optimum Wellness Plans tailored to specific pet needs. Banfield operates over 1,000 veterinary hospitals across the country and has partnerships with major pet retailers like PetSmart and Petco.

Full Job Description

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.