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Getgo Store Leader

GetGo Café + Market • Lapel, IN 46051 • Posted 2 days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Store Leader at GetGo Café + Market is responsible for the day-to-day store operations and employees, including interviewing, selecting, training, and disciplining employees, managing inventory, and ensuring compliance with company policies. This role also involves overseeing the Food Service Leaders to maintain a profitable food service business, providing superior customer service, and managing the store's budget and inventory.

Responsibilities

  • Interview, select, and train Team Members.
  • Direct the work of Team Members.
  • Appraise Team Members’ productivity and efficiency for promotions or other status changes.
  • Handle Team Member issues including complaints.
  • Discipline Team Members.
  • Plan the work and distribute or assign it among Team Members.
  • Provide for the safety and security of Team Members or the store.
  • Manage the budget for the department or location.
  • Manage inventory for the department or location.
  • Monitor or implement compliance measures.
  • Overall management of the day-to-day store operations.
  • Regularly direct the work of subordinates to meet operational goals.
  • Oversee the Food Service Leaders to ensure profitability.
  • Provide superior customer service and serve as a role model.
  • Assist customers and respond to complaints or inquiries.
  • Accurately complete daily reports and review daily close reports.
  • Ensure integrity of inventory values regarding shrink.
  • Determine needs for merchandise, supplies, equipment, and food service.
  • Hire, train, coach, and discipline all store personnel.
  • Plan, prepare, and post store personnel work schedules.
  • Supervise all employees, Associate Store Leaders, and Food Service Store Leaders.
  • Ensure compliance with company policies and procedures.
  • Maintain fuel pricing compliance and manage pricing changes.
  • Responsible for merchandising the store according to company guidelines.

Qualifications

Required

  • 3 to 5 years of experience
  • High school diploma or equivalent
  • Ability to lift up to 50 pounds
  • At least 21 years of age

Full Job Description

Job Summary

The Store Leader is responsible for the day to day store operation of their assigned, as well as the employees. Duties include: interviewing, selecting, and training employees; setting and adjusting employee pay and hours of work; directing the work of employees; appraising employee productivity and efficiency for the purpose of recommending promotions or other changes in status; disciplining employees; planning the work; determining the type of materials, supplies to be used / ordered for their retail and food locations.

Job Description

  • Experience Required: 3 to 5 years
  • Education Desired: High school diploma or equivalent
  • Lifting Requirement: Up to 50 pounds
  • Age Requirement: At least 21 years of age

Job Responsibilities

  • Your principal, main, major or most important duty includes one or some combination of the following tasks:

    1. interview, select and train Team Members;

    2. direct the work of Team Members;

    3. appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;

    4. handle Team Member issues including, but not limited to complaints;

    5. discipline Team Members;

    6. plan the work;

    7. distribute or assign the work among Team Members;

    8. provide for the safety and security of Team Members or the store;

    9. manage the budget for your department or location;

    10. manage inventory for your department or location; or

    11. monitor or implement compliance measures

  • Overall management of the day-to-day store operations at their assigned location
  • Regularly direct the work of their subordinates providing guidance to ensure that all operational goals/initiatives are met.
  • Oversee the Food Service Leaders in stores with Food Service to ensure that they meet all of the overall functions of being a profitable food service business
  • Provide superior and quality customer service through consistent interaction. Serve as a role model to store personnel.
  • Assist customers and responds to customer's complaints or inquiries
  • The Store Leader is responsible for accurately completing daily reports and reviewing daily close reports.
  • Responsible for accuracy and integrity of inventory values in regards to shrink
  • Set and adjust employee pay records, and hours worked
  • Responsible for daily bank deposits, ordering and picking up change orders and ATM funds, loading safe, ATM, etc.
  • Determine what is needed for merchandise, supplies, equipment, food service, and places weekly orders.
  • Scan in orders/vendors and build relationships with the vendors at their assigned location
  • Hire, train, coach and discipline all store personnel including the completion of documentation
  • Plan, prepare, and post store personnel work schedules. Responsible for daily timecard edits and verify the accuracy of hours worked and entering vacation hours for store personnel.
  • Supervision of all employees, Associate Store Leaders, Food Service Store Leaders, and shifts, by assigning and verifying completion of job duties.
  • Facilitate coverage of shifts when employees call in or don't show up
  • Ensure compliance of store personnel with policies and procedures, including established security, sales, and record keeping procedures and practices
  • Responsible for merchandising the store according to company guidelines
  • Timely execution of marketing promotions and price changes
  • Execute company standards for mystery shop programs
  • Manage their assigned store's labor budgets and adjust employees pay/time and the hours worked
  • Maintain fuel pricing compliance standards to ensure competitive street pricing. Duties include changing fuel price sign and the registers.

About Us

GetGo takes a refreshing approach to the traditional convenience store experience. We are redefining the culinary expectations of a gas station in a way that’s fun, fearless and flavorful. Every day our 260+ locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland and Indiana help countless guests get where they’re going with the perfect mix of fuel, food and convenience. Our diverse team strives to help each and every employee get where they’re growing with dynamic career paths, competitive pay and solid training. We have a variety of part-time and full-time positions open right now. So we encourage you to get going.