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Customer Service Associate
SNI Technology • Pembroke Park, FL • Posted 4 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
SNI Companies is seeking a highly skilled and professional Customer Service Associate to join our client's team in Hollywood. This on-site role combines customer service and some cash handling duties, operating as a critical point of contact for members. The role involves managing inbound calls, performing occasional cash processing, delivering exceptional service via phone and in-person interactions, and utilizing basic computer skills to manage account information.
Responsibilities
- Manage inbound calls, addressing inquiries related to checking and savings accounts, debit cards, and other account services
- Perform occasional cash processing and manage funds, ensuring accuracy and compliance with procedures
- Deliver exceptional service to members via phone and in-person interactions, ensuring a positive experience at all times
- Maintain a polished and professional demeanor, reflecting the company's values and commitment to excellence
- Utilize basic computer skills to manage account information, process transactions, send emails, and handle customer inquiries efficiently
Qualifications
Required
- Demonstrated experience in customer service or a similar role
- Strong verbal and written communication skills
- Experience with cash handling and basic register balancing responsibilities preferred
- Bilingual in English and Spanish is highly desirable
- Professional appearance and demeanor
- Basic computer proficiency, including familiarity with common office software and systems
Full Job Description
Customer Service Representative
SNI Companies is seeking a highly skilled and professional Customer Service Representative to join our clients team in Hollywood. This on-site role combines customer service and some cash handling duties, operating as a critical point of contact for members.
Key Responsibilities:
- Manage inbound calls, addressing inquiries related to checking and savings accounts, debit cards, and other account services
- Perform occasional cash processing and manage funds, ensuring accuracy and compliance with procedures.
- Deliver exceptional service to members via phone and in-person interactions, ensuring a positive experience at all times.
- Maintain a polished and professional demeanor, reflecting the company's values and commitment to excellence.
- Utilize basic computer skills to manage account information, process transactions, send emails, and handle customer inquiries efficiently.
Qualifications:
- Demonstrated experience in customer service or a similar role.
- Strong verbal and written communication skills.
- Experience with cash handling and basic register balancing responsibilities preferred.
- Bilingual in English and Spanish is highly desirable.
- Professional appearance and demeanor.
- Basic computer proficiency, including familiarity with common office software and systems.
Schedule: 8am - 4:30pm
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