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Housekeeping Houseperson - Waldorf Astoria Monarch Beach Resort and Club
Hilton • Dana Point, CA 92629 • Posted 6 days ago
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In-person • Full-time • $23.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Waldorf Astoria Monarch Beach Resort & Club is seeking a Housekeeping Houseperson to join their team. This role involves cleaning and maintaining designated areas of the hotel, responding to guest requests, and ensuring outstanding guest service and financial profitability. The position requires flexibility to work shifts including weekdays, weekends, and holidays.
Responsibilities
- Clean designated areas including restrooms, public areas, offices, and banquet/meeting/conference rooms
- Perform tasks such as dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
- Greet guests in a friendly manner
- Report maintenance deficiencies and items in need of repair
- Stock and maintain supply rooms, as needed
- Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves, etc.), as needed
- Deliver guest requests and assist in cleaning guest rooms, as needed
Qualifications
Required
- Ability to work flexible shifts, including weekdays, weekends, and holidays
- Demonstration of hospitality, integrity, leadership, teamwork, ownership, and now values
- Quality, productivity, dependability, customer focus, adaptability key attributes
About Hilton
Hilton is a leading global hospitality company that operates a diverse portfolio of hotels and resorts. Founded in 1919, Hilton offers a wide range of hotel accommodations, dining options, event spaces, and personalized guest services through its various brands like Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, and Hampton by Hilton. Hilton has a strong global presence, serving customers in 119 countries and territories, and remains a key player in the hospitality industry with a focus on innovation and customer satisfaction.
Full Job Description
The award\-winning AAA 5\-Diamond _Waldorf Astoria Monarch Beach Resort & Club_ is looking for a **Houseperson** to join the _Housekeeping_ Team\!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid\-back vibe and fun, active lifestyle\.
The resort is perched on 175 acres atop a 150\-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets\. _This includes 4 restaurants, a beach club, lounge, marketplace, and IRD\._
+ **Classification:** Full\-Time
+ **Shift:** 2 shifts \-8:30am\-5pm or 2:30pm\-11pm \- must have availability to work flexible shifts, weekdays, weekends, and holidays\.
**Pay Range:** _The hourly rate is $23\.00 per hour and is based on applicable and specialized experience and location\._
**Want to learn more?** Hotel Website \(https://www\.waldorfastoriamonarchbeach\.com/\) , Facebook \(https://www\.facebook\.com/waldorfmonarchbeach\) , Instagram \(https://www\.instagram\.com/wamonarchbeach/\)
**What will I be doing?**
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
+ Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
+ Greet guests in a friendly manner
+ Report maintenance deficiencies and items in need of repair
+ Stock and maintain supply rooms, as needed
+ Perform deep cleaning tasks and special projects \(for example: mattress flipping, furniture moves, etc\.\), as needed
+ Deliver guest requests and assist in cleaning guest rooms, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** \- Hilton is proud to have an award\-winning workplace culture ranking \#1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Access to your pay when you need it through DailyPay
+ Flexible schedules
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
_\#LI\-SB3_
**Job:** _Housekeeping and Laundry_
**Title:** _Housekeeping Houseperson \- Waldorf Astoria Monarch Beach Resort and Club_
**Location:** _null_
**Requisition ID:** _HOT0AZ55_
**EOE/AA/Disabled/Veterans**
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid\-back vibe and fun, active lifestyle\.
The resort is perched on 175 acres atop a 150\-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets\. _This includes 4 restaurants, a beach club, lounge, marketplace, and IRD\._
+ **Classification:** Full\-Time
+ **Shift:** 2 shifts \-8:30am\-5pm or 2:30pm\-11pm \- must have availability to work flexible shifts, weekdays, weekends, and holidays\.
**Pay Range:** _The hourly rate is $23\.00 per hour and is based on applicable and specialized experience and location\._
**Want to learn more?** Hotel Website \(https://www\.waldorfastoriamonarchbeach\.com/\) , Facebook \(https://www\.facebook\.com/waldorfmonarchbeach\) , Instagram \(https://www\.instagram\.com/wamonarchbeach/\)
**What will I be doing?**
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
+ Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
+ Greet guests in a friendly manner
+ Report maintenance deficiencies and items in need of repair
+ Stock and maintain supply rooms, as needed
+ Perform deep cleaning tasks and special projects \(for example: mattress flipping, furniture moves, etc\.\), as needed
+ Deliver guest requests and assist in cleaning guest rooms, as needed
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**The Benefits** \- Hilton is proud to have an award\-winning workplace culture ranking \#1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits\.Hilton offers its eligible team members a comprehensive benefits package including:
+ Access to your pay when you need it through DailyPay
+ Flexible schedules
+ Health insurance
+ Career growth and development
+ Team Member Resource Groups
+ Recognition and rewards programs
+ Go Hilton travel discount program
+ Best\-in\-Class Paid Time Off \(PTO\)
+ Supportive parental leave
+ Employee stock purchase program \(ESPP\) \- purchase Hilton shares at 15% discount
+ Debt\-free education \(https://newsroom\.hilton\.com/corporate/news/hilton\-announces\-new\-education\-benefit\-through\-partnership\-with\-guild\-education\): Access to a wide variety of educational credentials _\(ex\. college degrees, high school completion, English\-language learning, digital literacy, professional certificates and more\)_
_\*_ _Available benefits may vary depending upon property\-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable\._
_\#LI\-SB3_
**Job:** _Housekeeping and Laundry_
**Title:** _Housekeeping Houseperson \- Waldorf Astoria Monarch Beach Resort and Club_
**Location:** _null_
**Requisition ID:** _HOT0AZ55_
**EOE/AA/Disabled/Veterans**
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