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Receptionist
Robert Half • Palo Alto, CA 94301 • Posted 3 days ago
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Receptionist at Robert Half is responsible for greeting visitors, clients, and staff, answering and directing calls, managing the reception area, providing administrative support, and ensuring the safety and security of the premises. This role requires excellent customer service skills, the ability to multitask, and proficiency in office software.
Responsibilities
- Warmly greet visitors, clients, and staff as they arrive at the office.
- Provide excellent customer service by answering questions, providing directions, and assisting with inquiries.
- Handle incoming calls on a multi-line telephone system, routing them to the appropriate departments or individuals.
- Take messages accurately and relay them promptly to the intended recipients.
- Provide basic information about the organization, its services, and office hours to callers.
- Keep the reception area clean, organized, and presentable at all times.
- Monitor visitor access and issue visitor badges as needed.
- Manage incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
- Assist with administrative tasks such as typing, filing, photocopying, and faxing.
- Schedule appointments and meetings and maintain calendars for staff as requested.
- Assist with special projects, events, and other tasks as needed.
- Monitor security cameras and ensure the safety and security of the premises.
- Follow security procedures and protocols to maintain a safe environment for employees and visitors.
- Respond to emergencies or incidents appropriately, following established procedures.
Qualifications
Required
- High school diploma or equivalent.
- Proven experience as a receptionist, front desk representative, or similar role.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor, with strong customer service skills.
- Ability to multitask and prioritize tasks in a busy environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
- Familiarity with office equipment such as multi-line phone systems, printers, and copiers.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong attention to detail and organizational skills.
Preferred
- Additional education or training in office administration.
About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.
Full Job Description
Description
Responsibilities:
Greeting and Welcoming:
+ Warmly greet visitors, clients, and staff as they arrive at the office.
+ Provide excellent customer service by answering questions, providing directions, and assisting with inquiries.
+ Maintain a professional and welcoming demeanor at all times, representing the organization in a positive light.
Answering and Directing Calls:
+ Handle incoming calls on a multi-line telephone system, routing them to the appropriate departments or individuals.
+ Take messages accurately and relay them promptly to the intended recipients.
+ Provide basic information about the organization, its services, and office hours to callers.
Managing Reception Area:
+ Keep the reception area clean, organized, and presentable at all times.
+ Monitor visitor access and issue visitor badges as needed.
+ Manage incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
Administrative Support:
+ Assist with administrative tasks such as typing, filing, photocopying, and faxing.
+ Schedule appointments and meetings and maintain calendars for staff as requested.
+ Assist with special projects, events, and other tasks as needed.
Security and Safety:
+ Monitor security cameras and ensure the safety and security of the premises.
+ Follow security procedures and protocols to maintain a safe environment for employees and visitors.
+ Respond to emergencies or incidents appropriately, following established procedures.
Requirements
Qualifications:
+ High school diploma or equivalent; additional education or training in office administration is a plus.
+ Proven experience as a receptionist, front desk representative, or similar role.
+ Excellent verbal and written communication skills.
+ Professional appearance and demeanor, with strong customer service skills.
+ Ability to multitask and prioritize tasks in a busy environment.
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
+ Familiarity with office equipment such as multi-line phone systems, printers, and copiers.
+ Ability to maintain confidentiality and handle sensitive information with discretion.
+ Strong attention to detail and organizational skills.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Responsibilities:
Greeting and Welcoming:
+ Warmly greet visitors, clients, and staff as they arrive at the office.
+ Provide excellent customer service by answering questions, providing directions, and assisting with inquiries.
+ Maintain a professional and welcoming demeanor at all times, representing the organization in a positive light.
Answering and Directing Calls:
+ Handle incoming calls on a multi-line telephone system, routing them to the appropriate departments or individuals.
+ Take messages accurately and relay them promptly to the intended recipients.
+ Provide basic information about the organization, its services, and office hours to callers.
Managing Reception Area:
+ Keep the reception area clean, organized, and presentable at all times.
+ Monitor visitor access and issue visitor badges as needed.
+ Manage incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
Administrative Support:
+ Assist with administrative tasks such as typing, filing, photocopying, and faxing.
+ Schedule appointments and meetings and maintain calendars for staff as requested.
+ Assist with special projects, events, and other tasks as needed.
Security and Safety:
+ Monitor security cameras and ensure the safety and security of the premises.
+ Follow security procedures and protocols to maintain a safe environment for employees and visitors.
+ Respond to emergencies or incidents appropriately, following established procedures.
Requirements
Qualifications:
+ High school diploma or equivalent; additional education or training in office administration is a plus.
+ Proven experience as a receptionist, front desk representative, or similar role.
+ Excellent verbal and written communication skills.
+ Professional appearance and demeanor, with strong customer service skills.
+ Ability to multitask and prioritize tasks in a busy environment.
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software.
+ Familiarity with office equipment such as multi-line phone systems, printers, and copiers.
+ Ability to maintain confidentiality and handle sensitive information with discretion.
+ Strong attention to detail and organizational skills.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
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