Job Highlights
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As a Client Service Coordinator at AccentCare, you will be responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners. This role functions as the primary support for daily EVV and payroll functions, processes and communicates authorization and schedule changes, coordinates utilization of Care Partner teams, and serves as a liaison for Field Supervisors in communicating with payer Case Management teams.
Responsibilities
- Monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy.
- Ensuring quality coordination of service for clients and Care Partners.
- Functioning as primary support for daily EVV and payroll functions.
- Processing and communicating authorization and schedule changes to ensure coordination of service and client satisfaction.
- Coordinating utilization of Care Partner teams to ensure fill rate expectations met.
- Researching and resolving payroll and billing questions under direction from the Client Service Manager.
- Functioning as liaison for Field Supervisors in communicating with payer Case Management teams.
- Supporting recruiting and onboarding needs of team.
Qualifications
Required
- Previous home health care or home care experience highly desirable.
- High School or GED required.
- Associate's Degree preferred.
- Staffing experience preferred.
- Valid Driver's License
About AccentCare, Inc.
AccentCare is a leading healthcare company in the United States, specializing in home healthcare and hospice services. It offers a wide range of personalized care, including skilled nursing, therapy, and personal care assistance, operating in over 175 locations across 16 states. Established in 1999 and headquartered in Dallas, Texas, AccentCare collaborates with healthcare systems, hospitals, and physician groups to deliver high-quality care to patients.
Full Job Description
Overview Why You'll Love Being a Client Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role. When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Service Coordinator role. Join the AccentCare team and apply for this Client Service Coordinator opportunity today! Office Location: Walnut Creek, CA Hours: 8:00am- 5:00pm Shift: Monday - Friday Salary: $26.00 Offer Based on Years of Experience What You Need to Know Client Service Coordinator Responsibilities: Responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners. Functions as primary support for daily EVV and payroll functions Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction Coordinates utilization of Care Partner teams to ensure fill rate expectations met Researches and resolves payroll and billing questions under direction from the Client Service Manager. Functions as liaison for Field Supervisors in communicating with payer Case Management teams Supports recruiting and onboarding needs of team Qualifications Client Service Coordinator Qualifications: Previous home health care or home care experience highly desirable High School or GED required. Associate's Degree preferred Staffing experience preferred Valid Driver's License