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Retail Assistant Store Manager
Ollie's Bargain Outlet • Hudson, FL 34667 • Posted 5 days ago
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In-person • Full-time • Junior Manager
Job Highlights
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The Assistant Team Leader at Ollie's Bargain Outlet is responsible for leading the successful operation of the entire front-end of the store, including aspects of associate development, customer service, asset protection, and store maintenance. This role supports the Store Team Leader in managing payroll budgets, store banking, shrink reduction, and ensuring operational and financial goals are met.
Responsibilities
- Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports.
- Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
- Maintain the front-end, entrance, and exterior of the building properly.
- Provide daily tasks to Associates and ensure they are being productive.
- Organize and maintain the office areas.
- Support for the Door to Floor process and merchandising initiatives.
- Complete the monthly Operational Risk Assessment (ORA) and alarm test.
- Lead monthly safety meetings and assess changes from the meetings.
- Ensure all customer service standards meet company expectations.
- Complete price changes as necessary.
- Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.
- Perform all Team Leader functions to open and close the store when needed.
- Provide leadership on donation programs and Ollie's Army sign up and membership.
- Assist with hiring, recruiting, interviewing, selection, and onboarding of candidates.
Qualifications
Required
- High school diploma or equivalent.
- Minimum of 1-2 years retail experience in a supervisory role.
- Ability to work evenings, weekends, and holidays on a regular basis.
- Ability to read, write and speak English.
- Ability to manage in a professional work environment.
- Ability to exercise sound judgment.
- Ability to preserve confidentiality of information.
- Accuracy and attention to detail.
- Ability to organize and prioritize tasks and activities.
- Knowledge of industry terms and processes.
- Ability to effectively communicate information and delegate tasks.
- Outstanding interpersonal and listening skills.
- Must have a positive attitude and the ability to interact well with customers and Associates.
Preferred
- Associate's or Bachelor's degree related to business management.
About Ollie's Bargain Outlet
Ollie's Bargain Outlet is an American discount retail company operating in the United States. It offers a wide range of brand-name and off-brand products at deeply discounted prices, including closeout merchandise, excess inventory, and overstocked items in various categories. With over 370 stores across 25 states, Ollie's has established itself as a leading player in the discount retail sector, catering to bargain hunters and value-conscious consumers.
Full Job Description
Description
Position: Assistant Team Leader
Reports to: Store Team Leader/Co Team Leader
Department: Store Operations
Exemption Status: Non-Exempt
Position Overview:
The Assistant Team Leader provides leadership for the successful operation of the entire front-end of store. The ATL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.
Primary Responsibilities:
+ Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
+ Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
+ Ensure that the front-end, entrance, and exterior of the building are maintained properly.
+ Ensure that all Associates are provided daily tasks and are being productive.
+ Responsible for the organization and maintenance of the office areas.
+ Provide support for the Door to Floor process and merchandising initiatives.
+ Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed.
+ Lead monthly safety meetings with store Associates and assess all changes from the meetings.
+ Ensure that all customer service standards meet company expectations.
+ Complete price changes as necessary and required by the company.
+ Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.
+ Perform all Team Leader functions to open and close the store when needed.
+ Provide leadership with the Associates regarding all donation programs and Ollie's Army sign up and membership.
+ Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
+ Complete any additional responsibilities and/or duties as assigned.
Qualifications:
+ High school diploma or equivalent required; Associate's or Bachelor's degree related to business management preferred.
+ Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business.
+ Ability to work evenings, weekends, and holidays on a regular basis.
+ Ability to read, write and speak English.
+ Ability to effectively manage in a professional work environment.
+ Ability to exercise sound judgment.
+ Ability to preserve confidentiality of information.
+ Accuracy and attention to detail.
+ Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
+ Knowledge of industry terms and processes.
+ Ability to effectively communicate information and delegate tasks.
+ Outstanding interpersonal and listening skills.
+ Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements:
+ Ability to lift and carry up to 50 pounds.
+ Ability to push and pull up to 35 pounds.
+ Ability to stand for extended periods.
+ Ability to bend and twist frequently.
+ Ability to grip, reach, and pinch with arms and hands frequently.
+ Ability to squat, kneel, balance, and climb occasionally.
+ Ability to see, hear, and speak regularly.
+ Ability to work in a constant state of alertness and safe manner.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
Position: Assistant Team Leader
Reports to: Store Team Leader/Co Team Leader
Department: Store Operations
Exemption Status: Non-Exempt
Position Overview:
The Assistant Team Leader provides leadership for the successful operation of the entire front-end of store. The ATL creates and leads a sales team that is passionate about selling merchandise and ensuring a good customer experience. Responsibilities include aspects of Associate development, customer service, asset protection and store maintenance.
Primary Responsibilities:
+ Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
+ Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
+ Ensure that the front-end, entrance, and exterior of the building are maintained properly.
+ Ensure that all Associates are provided daily tasks and are being productive.
+ Responsible for the organization and maintenance of the office areas.
+ Provide support for the Door to Floor process and merchandising initiatives.
+ Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure that all corrective actions are completed.
+ Lead monthly safety meetings with store Associates and assess all changes from the meetings.
+ Ensure that all customer service standards meet company expectations.
+ Complete price changes as necessary and required by the company.
+ Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.
+ Perform all Team Leader functions to open and close the store when needed.
+ Provide leadership with the Associates regarding all donation programs and Ollie's Army sign up and membership.
+ Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met.
+ Complete any additional responsibilities and/or duties as assigned.
Qualifications:
+ High school diploma or equivalent required; Associate's or Bachelor's degree related to business management preferred.
+ Minimum of 1-2 years retail experience in a supervisory role within a mid-size to large retail or service-oriented business.
+ Ability to work evenings, weekends, and holidays on a regular basis.
+ Ability to read, write and speak English.
+ Ability to effectively manage in a professional work environment.
+ Ability to exercise sound judgment.
+ Ability to preserve confidentiality of information.
+ Accuracy and attention to detail.
+ Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
+ Knowledge of industry terms and processes.
+ Ability to effectively communicate information and delegate tasks.
+ Outstanding interpersonal and listening skills.
+ Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements:
+ Ability to lift and carry up to 50 pounds.
+ Ability to push and pull up to 35 pounds.
+ Ability to stand for extended periods.
+ Ability to bend and twist frequently.
+ Ability to grip, reach, and pinch with arms and hands frequently.
+ Ability to squat, kneel, balance, and climb occasionally.
+ Ability to see, hear, and speak regularly.
+ Ability to work in a constant state of alertness and safe manner.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
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