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CASHIER - SEASONAL

Navy Exchange Services (NEX) • BETHESDA, MD 20814 • Posted 3 days ago

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In-person • Full-time • Temporary • Entry Level

Job Highlights

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As a Cashier at the Navy Exchange Services (NEX), you will be the face of the company, directly responsible for assisting customers and highlighting the brand and image. This role involves engaging with customers, providing premier customer service, maintaining the check-out area, and handling sales and inventory. The position requires a positive and outgoing nature, strong communication skills, and the ability to multitask while remaining flexible to the needs of the business.

Responsibilities

  • Proactively engage and make a connection with customers.
  • Ask questions and listen to customers' needs.
  • Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, STAR card.
  • Provide premier customer service and cooperate and build positive relationships.
  • Maintain check-out area appearance, move and re-stock bags, packaging materials, labels.
  • Interact with customers to ensure they found everything they needed and make suggestions based on their needs.
  • Use a Point-of-Sales system, process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling.
  • Maintain change funds and accounts for sales receipts, complete various forms of paperwork, reports, and reconciliation.
  • Complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
  • Adhere to assigned work schedule and accurately follow through on work assignments.

Qualifications

Required

  • Product Knowledge.
  • Knowledge of Point-of-Sale systems.
  • Strong interpersonal and communication skills.
  • Ability to read, write, and interpret instructional documents.
  • Ability to effectively communicate with customers, peers, and management.
  • Ability to communicate on the telephone with proper etiquette.
  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Ability to use a calculator and calculate percentages.
  • Must be able to make change in American monetary units.
  • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
  • Ability to work as part of a team and take initiative independent of direct supervision.

Preferred

  • Retail or relevant work experience.
  • High school graduate or equivalent.

Full Job Description

Title: CASHIER - SEASONAL Location: United States-Maryland-Bethesda Job Number: 2400036Q Job Summary: As a Cashier you will be the face of our company you get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization. Duties and Responsibilities: Customer Service - Proactively engage and make a connection with customers. - Asking questions and listening to customers needs. - Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card. - Provide premier customer service. - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes. Organization - Maintaining check-out area appearance. - Moving and re-stocking bags packaging materials labels. Sales - Interact with customer to ensure they found everything they needed. - Make suggestions to customer on latest trends and current promotions based on customers individual needs. - Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer. - Maintaining change funds and accounts for sales receipts. - Completing various forms of paperwork reports and reconciliation. Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories. Dependability - Adherence to assigned work schedule. Accurate and complete follow through on work assignments Other Duties as assigned. QUALIFICATIONS - Product Knowledge. - Knowledge of Point-of-Sale systems. Experience - Retail or relevant work experience preferred but not required. Communication Skills - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills - Basic math functions such as addition subtraction multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision. PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic friendly and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings evenings weekends and holidays. Qualifications: No experience required. High school graduate or equivalent preferred. Why the Navy Exchange Service Command? While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. · You can expect an unforgettable, dynamic, and competitive work environment. The Benefits begin DAY ONE: We know you work hard, and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else: · We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level depending on experience · Did we mention, your Benefits begin on DAY ONE ? · Federal Healthcare benefits · Dental, Vision, 401(k) & Pension Plan · Accrual of paid time off at DAY ONE · Tuition reimbursement program · Continuity Programs for Military Spouses · Public Student Loan Forgiveness eligible* after qualifying years of service · Tax Free shopping, worldwide, at any Navy Exchange location Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU . https://www.youtube.com/watch?v=9h1WLIY3hT8 - Heroes Welcome